IncomeShield

This plan has been withdrawn from new policies as of 23 January 2013. This plan is not available for upgrade or downgrade as of 1 March 2019. Only Change of Plan corresponding to the nationality is allowed.

If you are looking for a medical insurance plan, consider our Enhanced IncomeShield Plan or IncomeShield Standard Plan which are available for purchase.

Important Announcements

Benefit enhancements from 1 Sep 2024

(I) Benefit enhancements to IncomeShield (IS)

Our IncomeShield health insurance plans are designed to provide our customers with sustainable protection that meets their long-term healthcare needs. To do this, we annually review our scope of coverage to ensure that it keeps pace with the needs of our policyholders and medical advancements. From 1 September 2024, upon renewal of the policy, the following benefits will have increased limits:

a) Increased outpatient cancer drug treatment and cancer drug services benefit limits for one primary cancer for all IS plans.

b) Increased outpatient cancer drug treatment and cancer drug services benefit limits for multiple primary cancers for all IS plans. (The term ‘multiple primary cancers’ is defined as two or more cancers arising from different sites and are of a different histology or morphology group.)

c) Increased inpatient psychiatric treatment benefit limits for all IS plans.

(II) Benefit enhancements to Deluxe Care rider and Classic Care rider

We will also be enhancing the following benefits for your rider from 1 September 2024 to supplement your coverage on outpatient cancer drug treatments:

a) Increased additional cancer drug treatment benefit limits for one primary cancer for all riders attached to IS plans.

b) Increased additional cancer drug treatment benefit limits for multiple primary cancers for all riders attached to IS plans.

Click here to view the policy and rider benefit limits under each of the above benefits. Please refer to your policy conditions for the precise terms, conditions and exclusions of the respective benefits.

For more information, please read our FAQs here.

Changes to coverage for Outpatient Cancer Drug Treatments and introduction of the Ministry of Health’s (MOH’s) Cancer Drug List (CDL) from 1 Sep 2022

The Ministry of Health (MOH) has developed a Cancer Drug List (CDL) comprising clinically proven and more cost-effective cancer treatments. From 1 September 2022, MediShield Life (MSHL) and MediSave (MSV) will only cover treatments on the CDL. For all Integrated Shield Plans (IPs), the CDL will take effect from 1 April 2023, upon the renewal of your policy. Customers with riders can claim for selected cancer drug treatments beyond the CDL.

Upon renewal of your policy, the outpatient Chemotherapy and Immunotherapy benefit will be replaced with a new outpatient Cancer Drug Treatment benefit and Cancer Drug Services benefit:

Cancer Drug Treatment benefit – Only outpatient cancer drug treatments on the CDL will be claimable under your Policy, up to the treatment-specific benefit limits. Selected outpatient cancer drug treatments beyond the CDL will be claimable under riders. If you require cancer treatment following the changes, please consult your doctor early on whether your treatment is on the CDL.
Cancer Drug Services benefit – Services that are part of any outpatient cancer drug treatment (including services for treatments not on the CDL), such as consultations, scans, lab investigations, treatment preparation and administration, supportive care drugs and blood transfusions, will be claimable under the Cancer Drug Services benefit, up to specified benefit limits.

We will also be introducing a new Additional Cancer Drug Treatment benefit for your rider from 1 April 2023 to supplement your coverage on outpatient cancer drug treatments:

Additional Cancer Drug Treatment benefit – Outpatient cancer drug treatments on the CDL, and non-CDL treatments under drug classes A to E, will be claimable under your rider, up to the treatment-specific benefit limits for CDL treatments and monthly limits for non-CDL treatments. A co-payment is payable for each claim, and it will vary according to the type of cancer drug treatment.

On CDL: For outpatient cancer drug treatments on the CDL, the rider benefit limit will be an additional 200% of your respective Policy benefit limit on Cancer Drug Treatment. This rider benefit limit will be on top of your respective Policy benefit limit on Cancer Drug Treatment. The co-payment based on your rider will apply. For treatment provided by our panel or extended panel, the co-payment limit will be up to $3,000 for each policy year.

On non-CDL under drug classes from A to E: For outpatient cancer drug treatments classified as non-CDL under drug classes A to E, the rider benefit limit will be up to $4,000 (each month), according to your respective Policy. The co-payment based on your rider will apply and it will not have any co-payment limit.

Click here to view the Policy and rider benefit limits and coverage under each of the above benefit.

To view a sample of our one time communication letter, click here.

For more information, please read our FAQs here.

Changes to MediShield Life coverage for cancer drug treatment and services from 1 Sep 2022

From 1 Sep 2022, MediShield Life will shift to cover a Cancer Drug List (CDL) of clinically proven and more cost-effective outpatient cancer drug treatments. This will help ensure greater affordability of cancer treatments and insurance in the longer term.

Prior to 1 Sep 2022, patients could claim up to $3,000 per month under MediShield Life for all outpatient cancer drug treatments and related services. From 1 Sep 2022, the claim limits will range from $200 to $9,600 per month depending on the cancer drug treatment. An additional $3,600 per year is claimable for cancer drug services.

All Integrated Shield Plans (IPs) will also follow the CDL and introduce claim limits, when policyholders purchase or renew their policies from 1 April 2023. IPs will not cover treatments not on the CDL. Riders will cover selected treatments not on the CDL, to varying extents. More details on IP and rider coverage of cancer drug treatments and services have been shared with policyholders in end 2022.

For more information, visit MOH’s website here.

Here’s how IncomeShield complements your MediShield Life coverage.

Increase your policy’s yearly claimable amount from $150,000 (with MediShield Life) to up to $300,000.
Enjoy higher coverage for selected inpatient[1] and outpatient[1] hospital expenses.

Enjoy these additional benefits

Reimburse pre- and post-hospitalisation expenses[1]^,[2] for eligible medical treatment up to 90 days before and after hospitalisation.
Get reimbursed for emergency inpatient hospital treatment expenses[1] while overseas.
Waive hospital deposits with a Letter of Guarantee[3].
Access to our panels[4] of over 600 specialists across various specialties and sub-specialties in private practice island-wide, specially curated to meet your medical needs at quality clinical standards.

Your policy toolkit.

Eligibility and payment frequency

IncomeShield is no longer available for new applications, upgrades or downgrades. Only Change of Plan corresponding to the nationality is allowed.

You need to make payment every year.

View full premium table for Main Plan

View full premium table for Deluxe Care Rider

View full premium table for Classic Care Rider

Learn more about the drivers of premium here.

Policy conditions

Policy conditions for IncomeShield

Your queries answered.

What is MediShield Life?

MediShield Life is a compulsory national health insurance for all Singapore Citizens and Permanent Residents providing better protection than MediShield.

MediShield Life offers:

Better protection and higher payouts, so that patients pay less MediSave/cash for large bills
For All Singapore Citizens and Permanent Residents, including the very elderly and those who have pre-existing illnesses
For Life

What is an Integrated Shield Plan (IP)?

An Integrated Shield Plan (IP) consists of two parts – the MediShield Life portion which is managed by the Central Provident Fund (CPF) Board and an additional private insurance coverage portion offered by a private insurer.

The MediShield Life portion is designed for Class B2/C wards stays in restructured hospitals. The additional insurance coverage offered by the private insurer will increase your level of protection beyond medical care provided at Class B2/C wards in restructured hospitals.

IncomeShield are IPs offered by Income Insurance Limited (Income Insurance).

I feel that MediShield Life gives me sufﬁcient coverage. Should I keep my IncomeShield cover?

The MediShield Life portion is designed to cover treatment in Class B2/C wards in restructured hospitals and pays only up to MediShield Life beneﬁt limits, when you stay in higher class wards in restructured hospitals or private hospitals. With lower or no government subsidies, treatments at higher class wards in restructured hospitals or private hospitals are more expensive.

IncomeShield helps to provide Singapore Citizens and Permanent Residents who wish to stay in higher ward classes with additional coverage so that policyholders can be more adequately protected.

IncomeShield also covers you for certain beneﬁts that are not included under MediShield Life. This includes coverage for pre- and post-hospitalisation expenses, emergency overseas treatment, and the option to purchase riders to cover deductibles and co-insurance. With these beneﬁts, IncomeShield takes care of your hospital and surgical expenses and provides you with peace of mind while you recuperate. With higher beneﬁts, IncomeShield premiums are also higher than MediShield Life premiums.

We encourage you to decide on a plan that meets your needs, taking into consideration your preferred ward class and level of beneﬁts, and affordability of premiums over the long-term.

Is there duplicate coverage between MediShield Life and IncomeShield and do I have to pay double premiums?

There is no duplicate coverage between MediShield Life and IncomeShield.

Policyholders covered under IncomeShield will enjoy the combined beneﬁts of MediShield Life which provides hospitalisation coverage targeted at Class B2/C wards and the additional private insurance coverage targeted at higher class wards in restructured or even private hospitals depending on your plan.

Your IncomeShield premium is made up of the MediShield Life premium and an additional private insurance coverage premium. Hence, you are not paying double premiums.

Are IncomeShield policyholders eligible for premium subsidies?

IncomeShield policyholders will receive the applicable MediShield Life subsidies for the MediShield Life portion.

With MediShield Life now providing universal coverage, would my IncomeShield also cover my pre-existing conditions?

MediShield Life is able to cover pre-existing conditions because the cost of providing such coverage is shared among those with pre-existing conditions, the community and the government, which bears the bulk of the costs (about 75%).

Unlike MediShield Life, private insurers are unable to provide cover for pre-existing conditions. Hence, these pre-existing conditions will continue to be excluded from the additional private insurance coverage portion under your IncomeShield.

Are Riders (Deluxe Care and Classic Care Rider) part of Enhanced IncomeShield/IncomeShield/IncomeShield Standard Plan policy? How are Riders relevant to MediShield Life?

Riders are not part of Integrated Shield Plans (IPs), as they are not approved by Ministry of Health (MOH) for MediSave use.

Riders are complementary products introduced by private insurers to cover the co-insurance and deductible portions of your bill when you make a claim under your Integrated Shield Plan (IP). Some riders also provide additional beneﬁts when you are hospitalised. Please refer to the respective policy contract for more information.

As Riders are not MediSave-approved plans, policyholders will need to pay for them separately by cash.

How do the changes to the MediSave additional withdrawal limit affect me?

With the launch of MediShield Life, there will be two parts to MediSave’s use for IP premiums.

The ﬁrst part is for MediShield Life premiums which can be fully payable by MediSave.
The second part is called the Additional Withdrawal Limit (AWLs), which is the maximum MediSave limit that you can use for your IncomeShield’s additional private insurance coverage premiums.
If your additional private insurance coverage premium costs more than the AWL, you will have to pay the balance in cash. You can refer to the Cash Outlay indicated in your payment notice letter. With the new AWLs, Singaporeans will be able to use the same amount or more of their MediSave to pay the additional private insurance coverage component of their IP premiums than before. This is provided that there is no change in plans or age bands.

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Important notes

Footnotes

Subject to co-insurance, deductibles, limits of compensation, precise terms, conditions and exclusions of this plan specified in the policy conditions or rider.
Pre-hospitalisation and post-hospitalisation treatment are not covered for treatment given before or after inpatient psychiatric treatment, accident inpatient dental treatment or emergency overseas treatment. We do not cover pre-hospitalisation and post-hospitalisation treatment if, under the policy, we do not pay for the inpatient hospital treatment received during the stay in the hospital. Post-hospitalisation treatment, such as medication bought during a period of post-hospitalisation treatment but not used during that period, is not covered.
Please refer to the policy conditions for further details.
Subject to individual hospital guidelines. Other terms and conditions apply.
Panel or preferred partner means a registered medical practitioner, specialist, hospital or medical institution approved by us. The lists of approved panels and preferred partners, which we may update from time to time, can be found at income.com.sg/specialist-panel. Our list of approved panels also includes all restructured hospitals, community hospitals and voluntary welfare organisations (VWO) dialysis centres.

Exclusions

There are certain conditions whereby the benefits under this plan will not be payable. You can refer to your policy conditions for the precise terms, conditions and exclusions of the plan. The policy conditions will be issued when your application is accepted.

Important Notes

IncomeShield is available as a MediSave-approved Integrated Shield Plan for the insured who is a Singapore Citizens or a Singapore Permanent Resident. This applies as long as the insured meets the eligibility conditions under MediShield Life. If the insured is a foreigner who has an eligible valid pass with a foreign identification number (FIN), IncomeShield is not available as an Integrated Shield Plan.

This is for general information only and does not constitute an offer, recommendation, solicitation, or advice to buy or sell any product(s). You can find the usual terms, conditions and exclusions of this plan in the policy conditions. All our products are developed to benefit our customers but not all may be suitable for your specific needs. You should speak to a qualified insurance advisor before you purchase any product. Otherwise, you may end up buying a plan that does not meet your expectations or needs. Otherwise, you may end up buying a plan that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want. If you find that this plan is not suitable after purchasing it, you may terminate it within the free-look period and obtain a refund of the premiums paid.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income Insurance or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

Information is correct as at 21 March 2025.

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