Emergency Mobile Rescue[1]
If your car battery runs out of charge on the road, we will arrive at the scene and provide DC fast charging up to 20% capacity so you can drive to the nearest charging station.
Enjoy access to this service as a policyholder. You can call +65 8102 6148 for 24/7 assistance.
Unlimited battery replacement
Get peace of mind with unlimited replacement for your battery[2] in the event it is damaged in an accident.
Cyber hacking coverage[3]
Protect your car against loss or damage due to malicious cyber acts.
Additional benefits you will get with our EV insurance.
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Reduce your premiums by 5% by opting for $3,000[2] excess for every battery replacement.
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Add on coverage for your private electric vehicle charging station. We cover up to $5,000[4] for the cost incurred in the event of accidental damages, including fire and other external causes[5].
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Coverage for death and permanent disability if you, your passengers or authorised driver are injured in a car accident. Receive up to $100,000 coverage for the policyholder, and up to $50,000 coverage for each passenger/authorised driver.
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Orange Force – our dedicated accident response team that provides accident assistance anywhere in Singapore, and accident reporting services at a convenient location of your choice.
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24/7 referral services for road and medical assistance in West Malaysia[6] - With our 24-hour referral services for road and medical assistance, you can travel in West Malaysia feeling more assured.
If it’s an EV, get Income's eDrivo Car insurance.
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Roadside assistance and wellness cover at an additional $8.72/year
No-claim discount (NCD) protection [10]
Pay less for motor claims with excess waiver coverage[11]
Up to a week of daily transport allowance[12]
Here’s how eDrivo Car Insurance protects you.
Coverage | Amount you are covered for (Maximum benefit limit) |
Loss or damage to your vehicle from accidental causes | Market value at the time of loss or damage |
Loss or damage to your vehicle from cyber hacking | Market value at the time of loss or damage |
Damage to third party property | $5,000,000 |
Death or injury to third party | Unlimited |
Personal accident benefits | $100,000 |
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Footnotes
^ Promotion Ts&Cs apply.
- Emergency Mobile Rescue
- We are entitled to modify or alter the manner this service is delivered without notice.
- This service is provided within the Republic of Singapore.
- Service charge to replace the punctured tyre.
- This benefit is applicable to you only one time per period of insurance. Subsequent usage will be chargeable.
- This benefit is not applicable for AC charging cars. - The battery replacement must be covered under Section 1 of the policy.
- Cyber hacking by malicious act of gaining unauthorised access to your vehicle systems by any unauthorised person or entity.
- Liability for damage to property, injury or death to any third party is excluded.
- We will pay you for loss or damage to your private electric charging station caused by:
- Accidental collision;
- Fire, external explosion, lightning, burglary, housebreaking and theft;
- Malicious act by a third party;
- Strike, riot, or civil commotion;
- Flood, typhoon; hurricane, volcanic eruption, earthquake, or other natural disaster.
This benefit is applicable to you only one time per period of insurance. - The 24-hour referral services for road and medical assistance are available within Peninsular Malaysia which includes Penang and Langkawi but excludes the rest of the islands. This service is applicable for Income Private Car Insurance Policyholders only.
- Roadside Breakdown Assistance Benefit
If your vehicle cannot be driven due to any puncture to its tyre(s) or any mechanical or electrical breakdown and not due to an accident involving your vehicle, we will pay you the reasonable expenses incurred on site up to $200 once for each period of insurance for the following services rendered:
- Service charge to replace the defective batteries.
- Service charge to replace the punctured tyre.
- Towing fee incurred to tow the vehicle to the policyholder’s preferred workshop.
- Any other services charges necessarily incurred on site arising out of the breakdown.
The costs of replacing any vehicle parts, including batteries and tyres, are not covered by this benefit.
If the vehicle breaks down, you have to contact a breakdown service provider to assist you. To submit your claim for this benefit, you must provide the following within 30 days of the breakdown:
- Claim form.
- Photographic evidence of the service(s) provided on site.
- Tax invoice/ Receipt with details on the type of services performed by the service provider and payment made. - Additional Medical Expenses
We will pay you a further sum of up to $1,000 for reasonable medical expenses which you have paid due to an accident involving your vehicle while you are the driver of, or a passenger, for the following treatments:
- Your pregnancy related check-up or treatment necessitated and due to the accident; or
- Your cosmetic (aesthetic, plastic surgery or dental treatment, or any treatment) reconstructive surgery.
We will only pay the cosmetic reconstructive benefit if the treatment is carried out:
a. to restore any loss of function or change in appearance due to an injury or a condition sustained by you as a result of an accident involving your vehicle;
b. within 30 days after the date of the accident; and
c. by a medical practitioner registered under the Medical Registration Act 1997. This benefit is only payable to you once per period of insurance and provided you have a claim which is paid or payable by us under Section 1 of your policy. - Additional Personal Accident Benefits
We will pay you or your personal representative the amount shown in the scale of compensation for death or bodily injury arising out of an accident while you are the driver of, or a passenger in, your vehicle.
Scale of compensation:
a. Death - $10,000
b. Total and permanent loss of all sight in both eyes - $10,000
c. Total loss by physical severance at or above the wrist or ankle of both hands or both feet or of one hand together with one foot - $10,000
d. Total loss by physical severance at or above the wrist or ankle of one hand or one foot together with the total and permanent loss of all sight in one eye - $10,000
e. Total and permanent loss of all sight in one eye - $5,000
f. Total loss by physical severance at or above wrist or ankle of one hand or one foot - $5,000
We will only pay one of the items listed from a to f above for any one accident. If you die and/or suffer several injuries, we will only pay for the one item that provides the highest compensation. Our maximum limit that we will pay for any one accident is $10,000.
If you have more than one private car policy with us, we will pay under one of the policies only.
This benefit applies to a policyholder who is pregnant at the material time of the accident.
We will not pay you any compensation if the loss or injury is not listed in the scale of compensation. - You can purchase the optional benefit to protect your NCD if your NCD is at least 30%. However, if you have been enjoying NCD of 50% from us in the last two consecutive years, you will automatically enjoy free NCD protection when you renew your policy with us. You cannot transfer the NCD Protection to another insurance company. It also does not guarantee that we will renew the policy. If you fail to report any accident to us within 24 hours, even with this NCD Protection, we will reduce your NCD by 10%.
- You can purchase the cover to waive the basic excess of $600 when you claim under your motor policy. This excess waiver is not applicable to policies with excess of above $600.
- You can purchase the daily transport allowance cover which pays $50 per day, from the first day of the repair for up to 7 days, for each of your first two claims.
Exclusions
There are certain conditions whereby the benefits under this plan will not be payable. You can refer to your policy contract for the precise terms, conditions and exclusions of the plan. The policy contract will be issued when your application is accepted.
Important Notes
This is for general information only and does not constitute an offer, recommendation, solicitation or advice to buy or sell any product(s). You can find the usual terms, conditions and exclusions of this plan at income.com.sg/edrivo-car-insurance-policy-conditions.pdf.
This policy is protected under the Policy Owners' Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
Information is correct as at 25 November 2024.
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