Policy documents & forms

Whole Life Insurance

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Brochure Policy conditions for DIRECT Star Classic Protect DIRECT Dread Disease Rider for Whole Life - Policy Conditions Product summary for DIRECT Star Classic Protect Product summary for DIRECT Dread Disease Rider for Whole Life Application form and DPI Fact Sheet/Checklist

Term Life Insurance

Cancer Protect

Printed brochure (English) Printed brochure (Chinese) Policy Conditions Application Form

Family Protect

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Mortgage Term

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Silver Protect

Printed brochure (English) Printed brochure (Chinese) Policy Conditions Application Form

iTerm

Printed brochure (English) Policy conditions Application Form

Silver Secure

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Termlife solitaire

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Lady 360

Printed brochure (English) Printed brochure (Chinese) Policy Conditions Application Form

Maternity 360

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

LUV

Application form Alteration and declaration of continued insurability form Printed brochure Product summary for LUV Key features and benefits of insurance coverage for LUV Review of special terms form

Plus! Protect

Printed brochure Application form Product summary for Plus! Protect Classic Key features and benefits of insurance coverage for Plus! Protect Classic Alteration and declaration of continued insurability form (For Plus! Protect only) Product summary for Plus! Protect Prime Key features and benefits of insurance coverage for Plus! Protect Prime Review of special terms form

SAFRA Essential Term and SAFRA Living Care

Application form Alteration and declaration of continued insurability form Printed brochure Product summary for SAFRA Essential Term Key features and benefits of insurance coverage for SAFRA Essential Term Product summary for SAFRA Living Care Key features and benefits of insurance coverage for SAFRA Living Care Review of special terms form

HomeTeamNS Insurance Scheme and HomeTeamNS Living Policy

Application form Alteration and declaration of continued insurability form Printed brochure Product summary for HomeTeamNS Insurance Scheme Key features and benefits of insurance coverage for HomeTeamNS Insurance Scheme Product summary for HomeTeamNS Living Policy Key features and benefits of insurance coverage for HomeTeamNS Living Policy

Corporatised Entities Group Insurance Scheme (CEGIS)

Application form Alteration and declaration of continued insurability form GIRO Form (Affinity Schemes) Printed brochure No-pay leave notification form Product summary for Corporatised Entities Group Insurance Scheme Key features and benefits of insurance coverage for Corporatised Entities Group Insurance Scheme Review of special terms form

DIRECT - Term Life

Brochure Policy conditions for DIRECT Term Life (renewable) Policy conditions for DIRECT Term Life (non-renewable) Policy conditions for DIRECT Dread Disease Rider for Term Product summary for DIRECT - Term (renewable) Product summary for DIRECT - Term (non-renewable) Product summary for DIRECT - Dread Disease Rider for Term Application form and DPI Fact Sheet/Checklist

Life Insurance Questionnaires

Medical questionnaires

Additional Medical Questionnaire Autism Questionnaire Chest Pain Questionnaire Diabetes Questionnaire Epilepsy or Fits Questionnaire Gastrointestinal Disorder Questionnaire Gynaecological Disorder Questionnaire High Blood Pressure or High Cholesterol Questionnaire Injury Questionnaire Medical History Questionnaire Mental Health Questionnaire Tumour or Growth or Cyst Questionnaire

Non-medical questionnaires

Alcohol Consumption Questionnaire Aviation Questionnaire Business Cover Questionnaire Diving Questionnaire Drug Questionnaire Financial Questionnaire Detailed Financial Questionnaire Foreign Life Questionnaire Hazardous Pursuits Questionnaire Lifestyle Questionnaire Military Questionnaire Mountaineering and Rock Climbing Questionnaire Occupation Questionnaire Representative's Confidential Report Residence and Travel Questionnaire Supplementary Application Form

Other Life Insurance Forms

Life Insurance

Alteration form for Annuity Policy Alteration form for life policy Application for Policy Loan Repayment from Existing GIRO Account Application for reinstatement AQAD Declaration Form (Takaful Fund only) Cancellation/Termination Of GIRO Arrangement Change of Cash Benefit/Coupon Option Form Change of Payment Frequency Credit Card Authorisation Form Declaration of Trust (Vesting) FATCA and CRS self-certification form (for individual) FATCA and CRS self-certification form for Controlling Person FATCA and CRS self-certification form for entity account holder FlexiCash Top-Up Form InterBank GIRO Investment-Linked Policy - Alteration Form (with Abridged Fact Find form) Investment-Linked Policy - Alteration Form (without Abridged Fact Find form) Investment-Linked Policy - Reinstatement Form Investment-Linked Policy - Switching Form Investment-Linked Policy - Top Up Form Policy Loan Agreement Request To Withdraw Deposited Cash Benefits Surrender of Investment Fund Units

Health Insurance

Plus Rider, Assist Rider, Child Illness Rider, Daily Cash Rider

Policy conditions for Plus Rider (from 1 April 2021) Policy conditions for Assist Rider (from 1 April 2021) Policy conditions for Child Illness Rider Policy conditions for Daily Cash Rider

Co-Pay Assist Plan

Application form Download Co-pay Assist Plan claim form Key features and benefits of insurance coverage for Co-Pay Assist Plan Review of special terms form Printed brochure

Deluxe Care Rider and Classic Care Rider

Product Information (Enhanced IncomeShield) Product Information (IncomeShield Standard Plan)

ElderShield

Basic ElderShield 300 policy conditions Basic ElderShield 400 policy conditions ElderShield and PrimeShield application form Opt out/Termination form Reinstatement form Change of premium payment method

Care Secure

Application forms Policy Conditions

Enhanced IncomeShield

Policy conditions for Classic Care Rider Policy conditions for Deluxe Care Rider Printed brochure for Enhanced IncomeShield (English) Policy conditions for Enhanced IncomeShield List of Medical Institutions Upgrade plan/add riders form Downgrade plan/switch nationality form Product Summary for Downgrade plan/switch nationality form Policy alteration form Payment alteration form Declaration of continued insurability form High Blood Pressure or High Cholesterol Questionnaire Injury Questionnaire Medical History Questionnaire Authorisation form for deduction from child’s MediSave Review of special terms form

IncomeShield

Policy conditions for IncomeShield Downgrade rider/switch nationality form Product Summary for Downgrade rider/switch nationality form Payment alteration form Policy alteration form High Blood Pressure or High Cholesterol Questionnaire Injury Questionnaire Declaration of continued insurability form Medical History Questionnaire Authorisation form for deduction from child’s MediSave Review of special terms form List of Medical Institutions

IncomeShield Standard Plan

Policy conditions For Classic Care Rider Policy conditions For Deluxe Care Rider Printed brochure (English) Policy conditions for IncomeShield Standard Plan List of Medical Institutions Upgrade plan/add riders form Downgrade plan/switch nationality form Product Summary for Downgrade plan/switch nationality form Policy alteration form Payment alteration form Declaration of continued insurability form High Blood Pressure or High Cholesterol Questionnaire Injury Questionnaire Medical History Questionnaire Authorisation form for deduction from child’s MediSave Review of special terms form

PrimeShield

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application form Clinics for medical examination Alteration form Opt out/Termination form Re-instatement form Change of premium payment method

Managed Healthcare System - Outpatient Plan

Alteration form Health declaration form Policy conditions

MINDEF – PMI

Application for Enhanced IncomeShield for Parents of Serviceman Application for Enhanced IncomeShield for Regulars, NSF, Spouse and Children Application for IncomeShield Standard Plan for Parents of Serviceman Application for IncomeShield Standard Plan for Regulars, NSF, Spouse and Children

Managed Healthcare System

Policy conditions Alteration form Health declaration form

Hospital Care

Printed Brochure Policy Conditions Application Form Product summary

Specialised Care Insurance

SilverCare (Elderly)

Printed brochure Policy information Product summary

SpecialCare (Autism)

Policy conditions (Autism) Printed brochure (Autism) Product summary

SpecialCare (Down Syndrome)

Printed brochure (Down Syndrome) Policy conditions (Down Syndrome) Product summary

Personal Accident Insurance

PA Secure

PA Secure Brochure Product summary Policy conditions

i50 Insurance

Printed brochure (English) Policy conditions (PA 360) Policy conditions (Home 360) Product summary (PA 360) Product summary (Home 360)

PA Assurance

Printed brochure Printed brochure (Chinese) Policy conditions Product summary

PA Guard

Printed brochure Policy conditions Product summary

Motor Insurance

Car Insurance

Printed brochure Policy conditions for Private Car Policy conditions for Private Car (Prestige Plan) Policy conditions for Private Car (Extension Rider) Application for 0% instalment payment plan by credit card Amendment for motor insurance Transfer no-claim discount form

Motorcycle Insurance

Printed brochure Policy conditions Application for 0% instalment payment plan by credit card Amendment for motor insurance Transfer no-claim discount form

Other Motor Insurance Forms

Application For 0% Instalment Payment Plan By Credit Card - PC, MC and CV Private Settlement Request for Change Transfer of No-Claim Discount (NCD) Windscreen Claim InterBank GIRO

Travel Needs

Enhanced-PreX

Printed brochure Policy conditions

Travel Insurance

Printed brochure (Standard) Policy conditions

Overseas Study Protection Plan

Printed brochure Policy information

Home & Lifestyle Insurance

Domestic Helper Insurance

Printed brochure Policy conditions

Enhanced Home Insurance

Printed brochure Policy information

Golfer’s Insurance

Printed brochure Policy information

Personal Mobility Guard

Policy information Printed brochure Product summary

Group Insurance for Employees

Employees FlexCare

Printed brochure Group insurance application form Group employee data form Group health declaration form

i-MediCare

Group insurance application form Group employee data form Group health declaration form Group insurance fact finding form i-MediCare card replacement form

Group Term Life

Group insurance application form Group employee data form Group health declaration form Group insurance fact finding form

Group Personal Accident

Group insurance application form Group health declaration form Group insurance fact finding form Group employee data form

WorkMedic

Application form

Prolonged Medical Leave Insurance

Policy conditions

Other Group Insurance Forms

Application to Add/Delete Employees (Workmedic) Group Employee Data Form Group Health Declaration Form Group Insurance Fact Finding Form i-MediCare Card Replacement Form Review of Special Terms Form

Commercial Insurance

Medical Indemnity Insurance

Application form Brochure

Fire Insurance

Fire Insurance (Business Premises) - Company Fire Insurance (Business Premises) - Individual

Theft

Theft Insurance (Business Premises)

Money

Money Insurance

Fire Insurance for Hawker Stalls

Worker’s Injury Compensation Insurance

Approved Work Injury Compensation Act 2019 Insurance Application/Declaration Form Approved Work Injury Compensation Act 2019 Insurance Construction Questionnaire Approved Work Injury Compensation Act 2019 Insurance Shipyard Questionnaire

Public Liability

Public Liability Insurance - Company Public Liability Insurance - Individual

Fidelity Guarantee

Fidelity Guarantee Insurance (Named basis) Fidelity Guarantee Insurance (Unnamed basis)

Group Insurance for Schools & MOE Personnel

Junior Protection Plan

Printed brochure Application form

Savings

Gro Annuity

Policy conditions

Gro Cash Harvest

Policy Conditions Printed Brochure (English) Printed Brochure (Chinese) Application Form

Gro Saver

Printed brochure (English) Policy conditions Application Form

Gro Flex Saver

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Gro Gen Saver

Printed brochure (English) Printed brochure (Chinese) Policy Conditions Application Form

Gro Retire Ease

Printed brochure (English) Printed brochure (Chinese) Policy Conditions Application Form

Gro Steady Saver

Printed brochure (English) Policy conditions Application Form

Gro Secure Saver

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Gro Retire Wise

Printed brochure (English) Printed brochure (Chinese) Policy conditions (single premium) Application Form

Smart Secure

Printed brochure (Chinese) Printed brochure (English) Policy conditions Application Form

Gro Junior Saver

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Gro Prime Saver

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Wealth Solitaire

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

Grandeur Solitaire (USD)

Printed brochure (English) Printed brochure (Chinese) Grandeur Solitaire (US$) Policy Conditions

Investment Plans

FlexiLink

Printed brochure (English) Policy conditions

GrowthLink

Printed brochure (English) Printed brochure (Chinese) Policy conditions Application Form

VivaLink

Printed brochure (English) Printed brochure (Chinese) Policy conditions

VivoLink

Printed brochure (English) Printed brochure (Chinese) Policy Conditions

Claims

General & Commercial Insurance

CancerAssist Clinical Abstract Application Corporate Travel Submit via Domestic Helper eSign claim form Domestic Helper Further Claim (Hospitalisation & Accident) Golfer’s Insurance Submit via Golfer eSign claim form Submit via Home eSign claim form i50 Claim Form Overseas Study Protection Plan Submit via Personal Accident/Infectious Diseases eSign claim form Personal Accident/Infectious Diseases claim form Personal Mobility Guard Property/Liability Purchase Guard SilverCare, Hospital Care, Specialcare and MerdekaCare Singtel 30-day Protect Data Plan Free Cover Singtel Free 30-day Dash Protect Singtel Prepaid Mobile Top-up Free Cover Study Secure Claim Form Travel Submit via Travel eSign claim form Download Ministry of Finance claim form Download Ministry of Education claim form Work Injury Compensation Happy Tails Pet Insurance Claim Form Home Claim Form

Group Medical Insurance

Download Group Hospital and Surgical claim form i-Medicare (Inpatient Care) Download Group Dental/Outpatient/Hospitalisation Benefit/Prolonged Medical Leave Claim Form Workmedic Portable Group Incomeshield Employee Benefit (Business Valuepack)

Health Insurance

Download Co-pay Assist Plan claim form ElderShield / ElderShield Supplement / Care Secure IncomeShield (Inpatient) IncomeShield Child Illness Rider Managed Healthcare System (Inpatient Care) Download Managed Health Care System (Outpatient Care) claim form Submit via Managed Health Care System (Outpatient Care) eSign claim form

Life Insurance

Motor Insurance

Private Settlement Windscreen Claim Theft Claim

General

Other Forms

Business Reply Envelope Change of Personal Particulars Share nomination form Share dividend payment authorisation form

Nomination Forms

View all nomination forms

NTUC Income (Income) is a member of the Policy Owners Protection (PPF) Scheme. To learn more, click here.

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Policy Documents & Forms

Whole Life Insurance

Term Life Insurance

Life Insurance Questionnaires

Other Life Insurance Forms

Health Insurance

Specialised Care Insurance

Personal Accident Insurance

Motor Insurance

Travel Needs

Home & Lifestyle Insurance

Group Insurance for Employees

Commercial Insurance

Group Insurance for Schools & MOE Personnel

Savings

Investment Plans

Claims

General

Nomination Forms

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