Policy Documents & Forms

Complete Life Secure

• Complete Life Secure Brochure (English)
• Complete Life Secure - Policy Conditions

Provenance Solitaire

• Printed brochure (English)
• Printed brochure (Chinese)
• Policy conditions

DIRECT Star Protect Pro

• DIRECT Star Protect Pro brochure
• DIRECT Star Protect Pro - policy conditions
• DIRECT Dread Disease Protect Pro - policy conditions
• Product summary for DIRECT Star Protect Pro
• Product summary for DIRECT Dread Disease Protect Pro

Complete Cancer Care

• Printed brochure (English)
• Printed Brochure (Chinese)
• Policy Conditions

Complete Critical Protect

• Printed brochure (English)
• Policy Condition

Family Protect

• Family Protect Brochure (English)
• Family Protect Brochure (Chinese)
• Policy conditions

Mortgage Term

• Mortgage Term Brochure (English)
• Printed brochure (Chinese)
• Policy conditions

Star Term Protect

• Printed brochure (English)
• Printed brochure (Chinese)
• Policy conditions

Silver Secure

• Policy conditions

Termlife solitaire

• TermLife Solitaire Brochure (English)
• Printed brochure (Chinese)
• Policy conditions

Lady 360

• Printed brochure (English)
• Printed brochure (Chinese)
• Policy Conditions

Maternity 360

• Printed brochure (English)
• Printed brochure (Chinese)
• Policy conditions

LUV

• LUV Brochure

OCBC Protect

SAFRA Essential Term and SAFRA Living Care

• SAFRA Essential Term & SAFRA Living Care Brochure
• Key features and benefits of insurance coverage for SAFRA Essential Term

HomeTeamNS Insurance Scheme and HomeTeamNS Living Policy

• HomeTeamNS Insurance Brochure
• Product summary for HomeTeamNS Insurance Scheme
• Key features and benefits of insurance coverage for HomeTeamNS Insurance Scheme

Corporatised Entities Group Insurance Scheme (CEGIS)

• Application form
• Corporatised Entities Group Insurance Scheme Brochure
• No-pay leave notification form

DIRECT Star Term

• DIRECT Star Term Brochure
• Policy conditions for DIRECT Star Term (renewable)
• Policy conditions for DIRECT Star Term (non-renewable)
• Policy conditions for DIRECT Dread Disease Term
• Product summary for DIRECT Star Term (renewable)
• Product summary for DIRECT Star Term (non-renewable)
• Product summary for DIRECT Dread Disease Term

Life Insurance

• Absolute Assignment form (for assignment to an individual)
• Absolute Assignment form (for assignment to an entity)
• Alteration form for Annuity Policy
• Alteration form for life policy (without underwriting)
• Alteration form for life policy (underwriting required)
• Application for reinstatement of life policy
• Application for Home Protection Scheme (HPS) Exemption
• AQAD Declaration Form (Takaful Fund only)
• Cancellation/Termination Of GIRO Arrangement
• Credit Card Authorisation Form
• Declaration of Trust (Vesting)
• Download FATCA and CRS self-certification form (for individual)
• FATCA and CRS self-certification form for Controlling Person
• FATCA and CRS self-certification form for entity account holder
• Investment-Linked Policy - Alteration Form (with Abridged Fact Find form)
• Investment-Linked Policy - Alteration Form (without Abridged Fact Find form)
• Investment-Linked Policy - Reinstatement Form
• Investment-Linked Policy - Surrender form
• ILP Top Up
• Change of Payment Frequency

Plus Rider, Assist Rider, Child Illness Rider, Daily Cash Rider

• Policy conditions for Plus Rider
• Policy conditions for Assist Rider
• Policy conditions for Child Illness Rider
• Policy conditions for Daily Cash Rider

Co-Pay Assist Plan

• Application form
• Key features and benefits of insurance coverage for Co-Pay Assist Plan
• Co-Pay Assist Brochure

Deluxe Care Rider and Classic Care Rider

• Policy conditions for Classic Care Rider
• Policy conditions for Deluxe Care Rider

Care Secure

• Policy conditions
• Alteration form
• Change of premium payment method
• Reinstatement form
• Termination form

Enhanced IncomeShield

• Policy conditions for Classic Care Rider
• Policy conditions for Deluxe Care Rider
• Enhanced IncomeShield brochure (English)
• Enhanced IncomeShield Brochure (Chinese)
• Policy conditions for Enhanced IncomeShield
• List of Medical Institutions
• Upgrade plan/add riders form
• Downgrade form
• Switch nationality form
• Product Summary for switch nationality plan form
• Policy alteration form
• Payment alteration form
• Payment alteration (change policyholder) form
• Minor MediSave Form
• IncomeShield reinstatement form
• Review of Special Terms (IncomeShield) form

IncomeShield

• Policy conditions for IncomeShield
• Downgrade form
• Switch nationality form
• Product Summary for switch nationality plan form
• Payment alteration form
• Payment alteration (change policyholder) form
• Policy alteration form
• Minor MediSave Form
• List of Medical Institutions
• IncomeShield reinstatement form
• Review of Special Terms (IncomeShield) form

IncomeShield Standard Plan

• Policy conditions For Classic Care Rider
• Policy conditions For Deluxe Care Rider
• IncomeShield Standard Plan brochure (English)
• IncomeShield Standard Plan Brochure (Chinese)
• Policy conditions for IncomeShield Standard Plan
• List of Medical Institutions
• Upgrade plan/add riders form
• Downgrade form
• Switch nationality form
• Policy alteration form
• Payment alteration form
• Payment alteration (change policyholder) form
• Minor MediSave Form
• IncomeShield reinstatement form
• Review of Special Terms (IncomeShield) form

PrimeShield

• Policy conditions
• Clinics for medical examination
• Alteration form
• Termination form
• Reinstatement form
• Change of premium payment method

Managed Healthcare System - Outpatient Plan

• Alteration form
• Health declaration form
• Policy conditions

MINDEF – PMI

Managed Healthcare System

• Policy conditions
• Alteration form
• Health declaration form

Hospital Care

• Hospital Care brochure
• Policy conditions
• Product summary

SilverCare (Elderly)

• SilverCare Brochure (English)
• Policy conditions
• Product summary

SpecialCare (Autism)

• Policy conditions (Autism)
• SpecialCare (Autism) Brochure
• Product Summary

SpecialCare (Down Syndrome)

• SpecialCare (Down Syndrome) Brochure
• Policy Conditions (Down Syndrome)
• Product Summary

PA Secure

• PA Secure Brochure
• Product Summary
• Policy Conditions

i50 Insurance

• i50 Insurance Brochure
• Policy conditions (PA 360)
• Policy conditions (Home 360)
• Product summary (PA 360)
• Product summary (Home 360)

PA Assurance

• PA Assurance Brochure (English)
• Policy conditions
• Product summary

PA Guard

• PA Guard Brochure
• Policy Conditions
• Product summary

Car Insurance

• Drivo Car Insurance brochure
• Policy conditions for Private Car
• Policy conditions for Private Car (Prestige Plan)
• Policy conditions for Private Car (Extension Rider)
• Application for 0% instalment payment plan by credit card

Motorcycle Insurance

• Motorcycle Insurance brochure
• Policy conditions
• Application for 0% instalment payment plan by credit card

Other Motor Insurance Forms

• Application for 0% instalment payment plan by credit card

Enhanced-PreX

• Policy Conditions

Travel Insurance

• Policy Conditions

Overseas Study Protection Plan

• Overseas Study Protection Plan Brochure
• Policy conditions

Domestic Helper Insurance

• Domestic Helper Insurance Brochure
• Policy Conditions

Enhanced Home Insurance

• Enhanced Home Insurance Brochure
• Policy conditions

Personal Mobility Guard

• Policy information
• Personal Mobility Guard Brochure
• Product summary

Employees FlexCare

• Employees FlexCare Brochure
• Group employee data form
• Group health declaration form

i-MediCare

• Group insurance application form
• Group employee data form
• Group health declaration form

Group Term Life

• Group insurance application form
• Group employee data form
• Group health declaration form
• Group insurance fact finding form

Group Personal Accident

• Group insurance application form
• Group insurance fact finding form
• Group employee data form

Marine Hull - Private Pleasure Craft Insurance

• Private Pleasure Craft Insurance - Individual
• Private Pleasure Craft Insurance - Company

Medical Indemnity Insurance

• Application form
• Medical Indemnity Insurance Brochure

Fire Insurance

• Fire Insurance (Business Premises) - Company
• Fire Insurance (Business Premises) - Individual

Theft

• Theft Insurance (Business Premises)

Money

• Money Insurance

Stallholder Insurance

• Stallholder Insurance

Worker’s Injury Compensation Insurance

• Approved Work Injury Compensation Act 2019 Insurance Application/Declaration Form
• Approved Work Injury Compensation Act 2019 Insurance Construction Questionnaire
• Approved Work Injury Compensation Act 2019 Insurance Shipyard Questionnaire

Public Liability

• Public Liability Insurance - Company
• Public Liability Insurance - Individual

Fidelity Guarantee

• Fidelity Guarantee Insurance (Named basis)
• Fidelity Guarantee Insurance (Unnamed basis)

Junior Protection Plan

• Junior Protection Plan Brochure

Gro Annuity Pro

• Gro Annuity Pro brochure (English)
• Gro Annuity Pro brochure (Chinese)
• Policy conditions

Gro Cash Flex Pro

• Gro Cash Flex Pro Brochure (English)
• Gro Cash Flex Pro - Policy Conditions
• Savings Protector Pro - Policy Conditions

Gro Saver Flex Pro

• Gro Saver Flex Pro brochure (English)
• Gro Saver Flex Pro - policy conditions
• Savings Protector Pro - Policy Conditions

Gro Retire Flex Pro

• Gro Retire Flex Pro Brochure (English)
• Gro Retire Flex Pro - Policy Conditions
• Gro Retire Flex Pro - Protection Benefit Policy Conditions

Gro Cash Sure

• Gro Cash Sure Brochure (English)
• Gro Cash Sure Brochure (Chinese)
• Gro Cash Sure - Policy Conditions
• Savings Protector Pro - Policy Conditions

Gro Cash Plus

• Gro Cash Plus Brochure (English)
• Gro Cash Plus Brochure (Chinese)
• Gro Cash Plus Policy Conditions

Gro Power Saver Pro

• Gro Power Saver Pro Brochure (English)
• Policy conditions

Luxe Plus Solitaire II

• Luxe Plus Solitaire II Brochure (English)
• Luxe Plus Solitaire II Brochure (Chinese)
• Luxe Plus Solitaire II Policy Conditions

Wealth Plus Solitaire

• Wealth Plus Solitaire Brochure (English)
• Wealth Plus Solitaire Brochure (Chinese)
• Wealth Plus Solitaire Policy Conditions

Invest Flex

• Invest Flex Brochure (English)
• Invest Flex Brochure (Chinese)
• Invest Flex Policy Condition

Invest Flex Vantage

• Invest Flex Vantage Brochure (English)
• Invest Flex Vantage Brochure (Chinese)
• Invest Flex Vantage Policy Conditions

Invest Flex TriVantage

• Invest Flex TriVantage Brochure (English)
• Invest Flex TriVantage Brochure (Chinese)
• Invest Flex TriVantage Policy Conditions

WealthLink

• WealthLink Brochure (English)
• WealthLink Policy Conditions

AstraLink

• AstraLink Brochure (English)
• Policy conditions

General & Commercial Insurance

• CancerAssist
• Clinical Abstract Application
• Corporate Travel
• Download domestic helper insurance claim form
• Submit via Domestic Helper eSign claim form
• Further Claim (Hospitalisation & Accident)
• Download golfer’s insurance claim form
• Submit via Golfer eSign claim form
• Download Overseas Study Protection Plan Claim Form
• Submit via Overseas Study Protection Plan eSign claim form
• Submit i50 Insurance eSign claim form
• Personal Mobility Guard Insurance eSign claim form
• Download home insurance claim form
• Submit via Home Insurance eSign claim form
• Property/Liability
• Purchase Guard
• SilverCare, Hospital Care, Specialcare and MerdekaCare
• Submit via SilverCare, Hospital Care, Specialcare, MerdekaCare eSign claim form
• Study Safe Claim Form
• Study Secure Claim Form
• FlexiTravel Hourly Insurance eSign claim form
• Ministry of Finance Travel claim form
• Ministry of Education Travel claim form
• Work Injury Compensation
• Happy Tails Pet Insurance Claim Form
• PA Fitness Protect Claim Form

Group Medical Insurance

• Download Group Hospital and Surgical claim form
• i-Medicare (Inpatient Care)
• Download Group Dental/Outpatient/Hospitalisation Benefit/Prolonged Medical Leave Claim Form
• Workmedic
• Portable Group Incomeshield
• Employee Benefit (Business Valuepack)

Health Insurance

• Co-pay Assist Plan claim form
• ElderShield Supplement / PrimeShield / Care Secure
• Medical/Accident/Living/Total & Permanent Disability Claim Form (Individual Policies - Incomeshield)
• Attending Medical Practitioner's Statement Cancer Drug Treatment
• IncomeShield Child Illness Rider
• Managed Healthcare System (Inpatient Care)
• Managed Health Care System (Outpatient Care) claim form
• Submit via Managed Health Care System (Outpatient Care) eSign claim form
• PrePost Hospitalisation & Outpatient Hospital Treatment claim form
• Questionnaire on Doctor(s) Consulted
• Clinical Abstract Application Form

Life Insurance

• Death claim form
• Submit via eSign – Death Claim form
• Medical/Accident/Living/Total & Permanent Disability
• Retrenchment Claim Form
• Dependant Booster Benefit claim form (for Family Protect policy)
• Attending Medical Practitioner’s Statement
• Attending Medical Practitioner's Statement for Benign Brain Tumour
• Attending Medical Practitioner's Statement for Cancer/Major Cancers
• Attending Medical Practitioner's Statement - Heart Attack / Coronary Artery Bypass Surgery / Angioplasty and Other Invasive Treatment for Coronary Artery
• Attending Medical Practitioner's Statement for Kidney Failure
• Attending Medical Practitioner's Statement for Stroke / Brain Aneurysm Surgery / Cerebral Shunt Insertion / Carotid Artery Surgery
• Attending Medical Practitioner's Statement - Heart Valve Surgery / Percutaneous Valve Surgery
• Attending Medical Practitioner's Statement - Surgery to Aorta / Large Asymptomatic Aortic Aneurysm
• Attending Medical Practitioner's Statement - Parkinson's Disease
• Attending Medical Practitioner's Statement - Alzheimer’s Disease or Severe Dementia
• Download Attending Medical Practitioner's Statement - Multiple Sclerosis
• Death Claim (Income Family Micro-Insurance Scheme)
• TPD (Income Family Micro-Insurance Scheme)

Motor Insurance

• Private Settlement
• Windscreen Claim
• Theft Claim
• Roadside Breakdown Assistance Claim

Other Forms

• Business Reply Envelope
• Change of Personal Particulars eSign