Updates on Ang Mo Kio and Bras Basah Branch Services provided effective from 2 May 2025: Discontinuation of Cashier Counter Services

In our effort to enhance efficiency, premium payment services are moving online and cashier counter services at our Income branches will be discontinued. Login to My Income customer portal to make premium payments from the comfort of your home or on the go.

Stay vigilant against rising scams

As a safety reminder, Income Insurance would like to remind its policyholders and the public to refrain from transferring money directly to unknown individuals or accounts. Income Insurance will never call or request payment on behalf of MAS.

All payment requests from Income Insurance are initiated through official, secure payment portals such as its official customer portal, Interactive Voice Recognition (IVR) phone system, AXS, and internet banking bill payment.

In the event you receive such calls, please do not reveal any of your personal details or policy information to them. If you are or believe you have been the victim of a scam involving your Income Insurance policy, please contact 6788 1777 immediately. You can also report the matter via the National Anti-Scam Hotline at 1800-722-6688 or flag the number under the Scam Shield app.

For more tips, please visit https://www.income.com.sg/security-advisory.