All customers are entitled to all Treats listed on the Income Treats webpage, but Birthday Treats will only be available during your birthday month and the month after. Terms and conditions apply, so kindly refer to the respective Treats.
Can I redeem more than one treat at each time?
Yes, you can redeem more than one treat at each time.
Can the Treats be redeemed multiple times?
Please refer to the Terms and Conditions of each Treat to determine the number of times you can redeem the treat.
I have questions with regards to the merchant on Income Treats, who can I contact?
If you have a merchant related enquiry, you can reach out to the merchant directly. Merchant’s contact details can be found on the respective Treat listing page under Merchant details.
Can I transfer the treats to my family and / or friends?
No, the Treats are non-transferable.
Are the Treats refundable or exchangeable for cash or in kind?
No, the Treats are non-refundable or exchangeable for cash or in kind.
What should I do if I have questions about Income Treats?
Birthday Treats are specially curated Treats for policyholders like yourself to enjoy during your birthday month and the month after. You will not be able to redeem Birthday Treats outside of this period. Kindly refer to each respective treat for actual redemption period.
Who is eligible for Income's Birthday Treats?
All Income policyholders with an in forced policy are eligible for the Birthday Treats.
What type of Treats do I get for my birthday?
Starting from August 2023, we have a new and exclusive Birthday Treat in partnership with Butter Studio. Be sure to look out for the Birthday greeting email during your birthday month to discover your personalised surprise Birthday Treat.
But that’s not all… You may also enjoy various other birthday perks in addition to your surprise Birthday Treat! Refer to the Birthday Treats section on the Income Treats website here for the full catalogue of Birthday Treats.
How do I redeem my Birthday Surprise Treat from Butter Studio?
Kindly refer to the birthday eDM for instructions on redeeming your Surprise Birthday Treat.
What is the validity of my Butter Studio Birthday Treat?
There are 2 dates you need to take note of, the voucher code validity and redemption validity. Both dates are indicated in your personalized birthday eDM.
How many Birthday Treats can I redeem?
There is no limit to the number of Birthday Treats you can redeem. However, do take note that each Birthday Treat can only be redeemed once during your birthday month and the month after for selected merchants. Do refer to the respective Birthday Treats for the full Terms and Conditions.
I am facing issues with the redemption of my Birthday Treat. Who should I contact?
You may contact email@example.com if you have any problems redeeming your Birthday Treat and we will assist you.
I have enquiries with regards to Butter Studio baked goods, who can I contact?