Go Digital! For Greater Convenience & Sustainability

As part of Income’s ongoing effort to streamline and digitalise services, we will transition to full digital submissions through our customer portal for the following transactions:

  • From 1 May 2023 onwards: IncomeShield Downgrade, IncomeShield Change Payment Method, Change Cash Benefit Mode, Deposit Withdrawal, Policy Loan
  • From 15 November 2023 onwards: Travel and Personal Accident claim submissions

Self-help via our digital platforms

My Income customer portal

My Income app

How else can we help you?

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Termination of investment linked policy (ILP) or traditional life policy.

Income’s security policy and guidelines

Income understands your concerns about transmitting and receiving confidential information online. We are committed to ensure the security of your transactions and privacy of your personal details. For more information, please visit our Security Advisory page.

Alternatively, you can get in touch with us via this webform.

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