Go Digital! For Greater Convenience & Sustainability
As part of Income’s ongoing effort to streamline and digitalise services, we will transition to full digital submissions through our customer portal for the following transactions:
- From 1 May 2023 onwards: IncomeShield Downgrade, IncomeShield Change Payment Method, Change Cash Benefit Mode, Deposit Withdrawal, Policy Loan
- From 15 November 2023 onwards: Travel and Personal Accident claim submissions
My Income customer portal
Log in to our online portal via SingPass to access your policy information and manage your account.
My Income app
Manage your insurance needs within a single app. View existing policy information, get information of our products and services and more - on the go.
How else can we help you?
Engage a service
Income Treats & benefits
Enjoy exclusive offers and rewards as an Income policyholder
Letters & reports
Manage payments and payouts
Policy matters
Purchase a policy online
Get the coverage you need, from protection to wealth growth.
- Car insurance
- Domestic helper insurance
- Enhanced Home insurance
- Family Protect
- Golfer’s insurance
- Golfer’s insurance (HomeTeamNS)
- Health insurance
- Life insurance
- LUV plan
- Motorcycle insurance
- Overseas Study Protection plan
- Personal accident insurance (i50)
- Personal accident insurance (PA Assurance)
- OCBC Protect insurance
- SpecialCare (Autism) insurance
- Specialcare (Down Syndrome) insurance
- Travel insurance
Submit a claim
Surrender a policy
Termination of investment linked policy (ILP) or traditional life policy.
Income’s security policy and guidelines
Income understands your concerns about transmitting and receiving confidential information online. We are committed to ensure the security of your transactions and privacy of your personal details. For more information, please visit our Security Advisory page.
Alternatively, you can get in touch with us via this webform.
Can’t find what you need?
Download My Income app
View and manage your policy with My Income app
