Your claim journey, explained
Making a claim shouldn’t be stressful. Here’s how you can submit your claim quickly and easily.
Select claim type
Identify the type of claim you need to file (i.e. health, travel, motor).
Gather necessary documents
Collect all required documents depending on the claim type. These include: medical reports, receipts, and other relevant paperwork.
Submit your claims
Submit your claims and documents following the steps described for the respective claims types below.
Review and processing
Once we receive your claim, we’ll review the documents and may reach out if additional information is needed.
Track your claim status
After claim submission, check on the status of these claims via My Income app or customer portal. You’ll be notified once there’s an update.