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What you need to know
Processing time
It usually takes 14 working days to process your claim once all documents are received. For claims which require further clarification, we will need more time to process your claim. For such cases, we will keep you informed.
Prepare the required documents and complete the claim form
Required documents
- Child Illness Rider claim form
- Attending Physician’s Statement (included in section 2 of the form), to be completed by the attending physician
Claim forms
Send us your documents and claim form
Email submission
Please submit your claim through your insurance advisor OR via email to us at [email protected].
Let us help you
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Got a question about your claim?
Can't find what you need?
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