Announcement
Income Insurance will progressively cease using NRIC numbers as passwords for accessing documents. By 30 June 2026, documents sent via email or SMS will be accessible via My IncomeDocs. For more details, please visit income.com.sg/my-incomedocs/faq.
Emergency hotlines
If you need help right away, contact our emergency assistance lines.
To report any scams, security issues or suspicious activity immediately
For motor vehicle accident assistance in Singapore (Orange Force)
Guides and Resources
Everything you need to manage your policy confidently.
Frequently Asked Questions
Find out more
Policy Documents & Forms
Find out more
Specialist Panels & Preferred Partners
Find out more
Motor Insurance Reporting Centres
Find out more.webp?language=en)
Request for Letter of Guarantee
Start request
Locate A Branch
Go to sectionDigital self-service
Use My Income App or My Income Customer Portal to view your coverage, track claims, make payments, and update your details securely.
Online support
You can often get answers faster through our online tools but we’re happy to help over the phone if you prefer.
Send us an enquiry
Fill in online form
Connect with an advisor
Find an advisorTo report any scams, security issues or suspicious activity, please contact 6788 1777 immediately or submit an entry via our online form and we will return to you within the next working day.
For more information about scam preventions, please click here.
Visit an Income branch
Please check the available services using the filter before booking an appointment.
Your queries answered.
