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Announcement

Income Insurance will progressively cease using NRIC numbers as passwords for accessing documents. By 30 June 2026, documents sent via email or SMS will be accessible via My IncomeDocs. For more details, please visit income.com.sg/my-incomedocs/faq.

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6788 1777
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Orange Force motor accident assistance in Singapore

Monday to Saturday (excl. PHs), 8am - 8pm
6789 5000

Digital self-services

Use My Income App or My Income Customer Portal to view your coverage, track claims, 
make payments, and update your details securely.

Manage your insurance matters on the go with My Income app.
Log in to My Income customer portal conveniently via Singpass.

Resources

Everything you need to manage your policy confidently.

  • Icon - General - FAQ

    Frequently Asked Questions

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  • Icon - General - Document

    Policy Documents & Forms

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    Specialist Panels & Preferred Partners

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    Motor Insurance Reporting Centres

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    Request for Letter of Guarantee

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  • Write to us

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    Operating hours: Monday to Friday, 9am - 6pm (excluding public holidays).

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    To report any scams, security issues or suspicious activity, please contact 6788 1777 immediately or submit an entry via our online form and we will return to you within the next working day.

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