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Announcement

In line with Singapore’s vision of going chequeless by 2025, Income Insurance will progressively be chequeless from October 2024.

To avoid delays in receiving your policy payouts, do ensure that your PayNow is linked to your NRIC/FIN. Do note that PayNow NRIC/FIN is not the same as PayNow Mobile. For more details, please visit income.com.sg/payout/paynow.

Emergency hotlines

If you need help right away, contact our emergency assistance lines.

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To report any scams, security issues or suspicious activity immediately

Or submit an entry via our online form and we will revert within 24 hours
6788 1777
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For motor vehicle accident assistance in Singapore (Orange Force)

Available from 8am to 8pm, Monday to Saturday (excluding public holidays).
6789 5000

Guides and Resources

Everything you need to manage your policy confidently.

  • Icon - General - FAQ

    Frequently Asked Questions

    Find out more
  • Icon - General - Document

    Policy Documents & Forms

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    Specialist Panels & Preferred Partners

    Find out more
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    Motor Insurance Reporting Centres

    Find out more
  • Digital self-service

    Use My Income App or My Income Customer Portal to view your coverage, track claims, 
make payments, and update your details securely.

    Manage your insurance matters on the go with My Income app.
    Log in to My Income customer portal conveniently via Singpass.
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    Online support

    You can often get answers faster through our online tools but we’re happy to help over the phone if you prefer.

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    Send us an enquiry

    Fill in online form
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    Connect with an advisor

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    To report any scams, security issues or suspicious activity, please contact 6788 1777 immediately or submit an entry via our online form and we will return to you within 24 hours.

    For more information about scam preventions, please click here.

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