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1. Important Note 

As part of our corporatisation exercise, NTUC Income Insurance Co-operative Limited will operate as a corporate entity, Income Insurance Limited, from 1 September 2022.

To ensure a smooth transition to the new company, we will be making the following changes to our operation on 31 August 2022:

  • All branches will be closed at 4:30 p.m.
  • Cash Payments will be accepted until 12:00 p.m.
  • Other non-cash payments will be available until 4:30 p.m.

Also, our online services will be unavailable from 5:00 p.m. on 31 August 2022 to 11:00 a.m. on 1 September 2022.

All branches will reopen on 1 September 2022 at 9:00am except for our branches at Ang Mo Kio and Westgate, which will reopen at 10:00 a.m.

We apologise for any inconvenience caused.

We are excited about embarking on this new chapter of growth with you and we thank you for your continued trust and support in us.

2. Cash Acceptance Limit 

With effect from 1 Jun 2022, cash payments by customers at our branches will be capped at a limit of SGD $2,000 per customer. Customers are encouraged to use other approved payment modes.

For more information on the available range of payment modes (eg. GIRO, AXS, cheque, Internet Banking and cashier’s order), please visit


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