What you need to know.
For smoother claims processing, please submit your claim as soon as possible, and within 30 days from the date of the insured event(s).
We will settle your claim within 20 working days upon receipt of all the supporting documents. We will keep you informed if more time is required to process it.
Your queries answered.
We will pay the benefit sum to the estate of the deceased provided that the claim is admissible.
If a Will or a Letter of Administration is available, we will pay out the claim to the nominated person(s) accordingly. Otherwise, we will pay out the claim according to Intestate Succession Act.
Accidental Medical Expenses claim is on reimbursement basis. We will reimburse you up to the amount incurred or the policy limit, whichever comes first. This is provided that you have not already been reimbursed under any other policies or from other insurance companies.
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Your claim forms.
Submit via Personal Accident/Infectious Diseases eSign claim form
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