What you need to know.

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For i50 Insurance Plan, you may submit your claims here.

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1

Tell us what you would like to claim for

2

Prepare the required documents and complete the claim form

Medical expenses
Required documents
  • Original medical bills and receipts
  • If these have been given to another insurer/employer, please provide:
    • Photocopy of the bills
    • Reimbursement letter / discharge voucher from the insurer/employer indicating the amount paid by them

Please note that this list is not exhaustive. Other documents may be requested if necessary.

Claim forms

Weekly cash claim
Required documents
  • Medical leave certificates

Please note that this list is not exhaustive. Other documents may be requested if necessary.

Claim forms

Permanent disability
Required documents
  • Medical report

Please note that this list is not exhaustive. Other documents may be requested if necessary.

Claim forms

Death
Required documents
  • Death certificate, autopsy report, coroner's findings
  • Proof of relationship between the insured and the claimant, e.g. copy of marriage certificate / birth certificate
  • Police report, if applicable

Please note that this list is not exhaustive. Other documents may be requested if necessary.

Claim forms

3

Send us your documents and claim form

Email to plineclaims@income.com.sg the completed claim form with a scanned copy or picture of all required supporting documents.

Ensure that the overall size of your email attachment(s) does not exceed 30MB.

For medical claims, keep the original medical bills/receipts for six months as we may request for them on case-by-case basis prior to settlement of the claim.

Your queries answered.

We will pay the benefit sum to the estate of the deceased provided that the claim is admissible.

If a Will or a Letter of Administration is available, we will pay out the claim to the nominated person(s) accordingly. Otherwise, we will pay out the claim according to Intestate Succession Act.

More information on the Intestate Succession Act

Accidental Medical Expenses claim is on reimbursement basis. We will reimburse you up to the amount incurred or the policy limit, whichever comes first. This is provided that you have not already been reimbursed under any other policies or from other insurance companies.

Get in touch with us.

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