What you need to know.
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Your claims should be submitted within 60 days from the date of insured incident.
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You should always check with your company/organisation to verify the type of benefits covered under your plan.
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All relevant documents and information must be submitted together with your claims.
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It usually takes 14-30 working days to process your claims after all required documents are received.
1
Prepare the required documents and complete the claim form
Prolonged Medical Leave Insurance for Self-employed Person
For claims under Daily Hospital Income and/or Hospitalisation Leave Benefit
- Copy of final hospitalisation bill
- Hospital discharge summary
- Medical reports, if available
- Hospitalisation leave certificate
For claims under Daily Cash Benefit
- Doctor’s memo on the symptoms and diagnosis
- Medical leave certificate
Claim forms
2
Send us your documents and claim form
Email to groupclaim@income.com.sg the completed claim form with a scanned copy or picture of all required supporting documents.
Ensure that the overall size of your email attachment(s) does not exceed 30MB.
For medical claims, keep the original medical bills/receipts for six months as we may request for them on case-by-case basis prior to settlement of the claim.
To receive payments as quickly as possible, opt for Direct Crediting under the Payment section in the claim form.
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Your claim forms.
Download Group Dental/Outpatient/Hospitalisation Benefit/Prolonged Medical Leave Claim Form
Let us help you.