As part of CapitaLand’s ongoing digitalisation efforts, please note that physical CapitaVoucher(s) will no longer be accepted as a mode of payment at retailers across participating properties from 1 July 2023 onwards. This will be fully replaced by their existing digital shopping voucher programme eCapitaVoucher, which is available through the CapitaStar app. 

Customers who are unable to utilise their physical CapitaVoucher(s) by 30 June 2023 may convert them to STAR$® at an equivalent value from 2 May 2023 to 30 September 2023. The STAR$®️ can be used to exchange for eCapitaVoucher(s), merchant deals or carpark redemption vouchers on the CapitaStar app.

You may visit CapitaVoucher Announcements | CapitaStar for more information. 

FairPrice Vouchers Redemption FAQs

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You can redeem your gift at LIME Lifestyle. Please refer to the below details for the address and operating hours.

Address
LIME Lifestyle
6 Shenton Way #01-16/17
OUE Downtown 2
Singapore 068809

 Operating hours
Mondays to Fridays - 11 am to 7 pm
Saturdays - 10 am to 3 pm
Closed on Sundays & public holidays

Kindly note that Mojito Redemption Centre has been rebranded to LIME Lifestyle with effect from 3 April.

If your letter has expired, you may contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days.

 

You can contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days. 

Takashimaya Vouchers & Hello Kitty Gift Redemption FAQs

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You can redeem your gift at LIME Lifestyle. Please refer to the below details for the address and operating hours.

Address
LIME Lifestyle
6 Shenton Way #01-16/17
OUE Downtown 2
Singapore 068809

 Operating hours
Mondays to Fridays - 11 am to 7 pm
Saturdays - 10 am to 3 pm
Closed on Sundays & public holidays

Kindly note that Mojito Redemption Centre has been rebranded to LIME Lifestyle with effect from 3 April.

If your letter has expired, you may contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days.

You can contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days. 

CapitaVoucher Redemption FAQs

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Please be informed that physical CapitaVouchers at LIME Lifestyle is no longer available for redemption. This will be replaced with FairPrice vouchers of equivalent value stated on your redemption letter.

You can redeem your gift at LIME Lifestyle. Please refer to the below details for the address and operating hours.

Address
LIME Lifestyle
6 Shenton Way #01-16/17
OUE Downtown 2
Singapore 068809

 Operating hours
Mondays to Fridays - 11 am to 7 pm
Saturdays - 10 am to 3 pm
Closed on Sundays & public holidays

Kindly note that Mojito Redemption Centre has been rebranded to LIME Lifestyle with effect from 3 April.

There is strictly no extension on the utilisation of the physical CapitaVoucher(s) at the participating retailers.

Physical CapitaVoucher(s) that are valid and not utilised before 1 July 2023 can be converted to STAR$® from 2 May to 30 September 2023 at customer service counters across the following participating CapitaLand managed malls daily from 11am to 9pm.

The STAR$® issued from converting your physical CapitaVoucher(s) are valid till 30 June 2024, regardless of the expiry date stamp on the physical CapitaVoucher(s).

You may visit CapitaVoucher Announcements | CapitaStar for more information. 

To convert your valid CapitaVoucher(s) to STAR$®, you must:
(a) Be a CapitaStar member and have the CapitaStar App downloaded (Don’t have the CapitaStar App? Download here).

To reduce waiting time, do download the app before visiting any customer service counters across the participating CapitaLand managed malls.

(b) Log into the CapitaStar App and ensure that your email address is updated in your account information. Do note that a valid email address is required for the conversion exercise.

(c) Ensure that the physical CapitaVoucher(s) to be used for conversion are still within the validity date of use and are not torn/defaced/damaged.

Physical CapitaVoucher(s) that are still valid and not utilised before 1 July 2023 can be converted to STAR$® from 2 May 2023 to 30 September 2023 at customer service counters across the following participating CapitaLand managed malls daily from 11am to 9pm.

If your letter has expired, you may contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days.

You can contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days. 

Ogawa Redemption FAQs

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Please visit Ogawa’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory. 

Kindly note that your redemption letter is valid for 2 months from the letter date. If your letter has expired, you may call our hotline at 6788 6616 or write in to mk@income.com.sg and we’ll get in touch with you within 5 working days.

You can call our hotline at 6788 6616 or write into mk@income.com.sg and we will assist to re-issue and we’ll get in touch with you within 5 working days.

Information is correct as at 17 May 2023.

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