Announcement
- LeTrain Redemption Centre located at 2 Havelock Road, #03-03, Havelock II Retail Mall to redeem their promotional gift of Procare Professional Deep Cleaning Credits, AirPods 4, AirPods 4 with Active Noise Cancellation and/or Garmin vívoactive 5 GPS Smartwatch.
- Bras Basah branch located at 75 Bras Basah Road, Income Centre to redeem their reward of FairPrice vouchers and/or Takashimaya vouchers.
Customers with valid redemption email may proceed to:
- LeTrain Redemption Centre located at 2 Havelock Road, #03-03, Havelock II Retail Mall to redeem their Limited Edition 20-inch Miffy Luggage, Travel Compression Kit and Miffy Mist Humidifier
Miffy Mist Humidifier Redemption FAQs
- Income Insurance will issue a redemption email to customers eligible to enjoy the Promotion one month after each relevant Qualifying Policy is effective, provided that the Qualifying Policy is in-force as of that date.
- You can call our hotline at 6788 1777 and we will assist to re-issue and we’ll get in touch with you within 5 working days.
- Kindly note that your redemption email is valid for 1 month from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
Travel Compression Kit Redemption FAQs
Income Insurance will issue an email to eligible customers with steps to redeem the Promotional Gift 2 business days after the end of customers’ travel end date, provided that the Qualifying Policy is not terminated.
You can contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
Kindly note that your redemption email is valid for 1 month from the email date. If you have missed the redemption period, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
AirPods 4 and AirPods 4 with Active Noise Cancellation Redemption FAQs
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
Kindly note that your redemption letter is valid for 2 months from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.
You can contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
Garmin vívoactive 5 GPS Smartwatch Redemption FAQs
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
Kindly note that your redemption letter is valid for 2 months from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days
You can contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
The Garmin vívoactive 5 GPS Smartwatch is available in black only for this redemption campaign. We appreciate your understanding and hope you’ll enjoy the sleek and versatile design of this colour option.
Limited Edition 20-inch Miffy Luggage Redemption FAQs
Income Insurance will issue an email to eligible customers with steps to redeem the Promotional Gift 2 business days after the end of customers’ travel end date, provided that the Qualifying Policy is not terminated.
At the point of redemption, the customer shall be entitled to indicate a preference for one of the two available colour options:
- pastel blue or pastel pink
- white or turquoise
subject always to prevailing stock availability and based on eligibility. In the event that the customer’s preferred colour is not available due to stock depletion, the customer shall be deemed to have accepted the remaining available colour option, which shall be provided in full satisfaction of the redemption.
You can contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
Kindly note that your redemption email is valid for 1 month from the email date. If you have missed the redemption period, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
Procare (Now known as CleanMax) Professional Deep Cleaning Credits Redemption FAQs
Income Insurance will issue a redemption email to customers eligible to enjoy the Promotion one month after each relevant Qualifying Policy is effective, provided that the Qualifying Policy is in-force as of that date.
You can use the $150 Procare (now known as CleanMax) cleaning credits for any service provided by Procare Cleaning Service (now known as CleanMax) Pte Ltd.
You can call our hotline at 6788 1777 and we will assist to re-issue and we’ll get in touch with you within 5 working days.
Kindly note that your redemption email is valid for 1 month from the email date. If you have missed the redemption period, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.
Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory.
FairPrice Vouchers & Takashimaya Vouchers Redemption FAQs
From 27 October 2023, you can redeem your gift at Income Centre. Please refer to the below details for the address and operating hours.
Address
Income Centre
75 Bras Basah Rd
Singapore 189557
Operating hours
Mondays to Fridays - 9 am to 4:30 pm
Saturdays - 9 am to 2 pm
Closed on Sundays & public holidays
If your letter has expired, you may contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
You can contact your advisor or call our hotline at , and we’ll get in touch with you within 5 working days.
Information is correct as at 23 January 2026.