Customers with valid redemption letters may proceed to:

  1. LeTrain Redemption Centre located at 2 Havelock Road, #03-03, Havelock II Retail Mall ​to redeem their Procare Professional Deep Cleaning Credits.
  2. Bras Basah branch located at 75 Bras Basah Road, Income Centre to redeem their reward of FairPrice vouchers and/or Takashimaya vouchers.

Customers with valid redemption email may proceed to:

  1. LeTrain Redemption Centre located at 2 Havelock Road, #03-03, Havelock II Retail Mall ​to redeem their Limited Edition 20-inch Miffy Luggage.

Limited Edition 20-inch Miffy Luggage
Redemption FAQs

  • Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory. 

  • Kindly note that your redemption email is valid for 1 month from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.

  • You can call our hotline at 6788 1777 and we will assist to re-issue and we’ll get in touch with you within 5 working days.

  • At the point of redemption, the customer shall be entitled to indicate a preference for one of the two available colour options, namely pastel blue or pastel pink, subject always to prevailing stock availability. In the event that the customer’s preferred colour is not available due to stock depletion, the customer shall be deemed to have accepted the remaining available colour option, which shall be provided in full satisfaction of the redemption.

Procare Professional Deep Cleaning Credits
Redemption FAQs

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Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory. 

Kindly note that your redemption letter is valid for 2 months from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.

You can call our hotline at 6788 1777 and we will assist to re-issue and we’ll get in touch with you within 5 working days.

FairPrice Vouchers & Takashimaya Vouchers Redemption FAQs

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From 27 October 2023, you can redeem your gift at Income Centre. Please refer to the below details for the address and operating hours.

Address
Income Centre
75 Bras Basah Rd
Singapore 189557

Operating hours
Mondays to Fridays - 9 am to 4:30 pm
Saturdays - 9 am to 2 pm
Closed on Sundays & public holidays

 

If your letter has expired, you may contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days.

 

You can contact your advisor or call our hotline at 6788 1777, and we’ll get in touch with you within 5 working days. 

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