What you need to know.

alt

For FlexiTravel Hourly Insurance, you may submit your claims here.

For public agencies on VITAL’s travel programme, you may submit your claims here.

For school trips under a group travel programme, you may submit your claims here.

  • alt
  • alt
  • alt

Choose how you want to submit your claim.

Please submit your claim online if they are for any of the following reasons below.

  • Cancelled trip 
  • Shortened trip 
  • Trip postponement 
  • Missed travel connections 
  • Overbooked public transport 
  • Personal accident/medical expenses 
  • Travel/baggage delays 
  • Losses or damages of baggage, travel documents or personal belongings 

Get in touch with us.

loading