What you need to know.
It usually takes 14 working days to process your claim once all documents are received.
For claims which require further clarification, we will need more time to process your claim. For such cases, we will keep you informed.
Prepare the required documents and complete the claim form
- Attending Physician’s Statement (included in section 2 of the Child Illness Rider claim form), to be completed by the attending physician.
Send us your documents and claim form
Choose one of the following channels for your submission:
- At an Income branch
- To your insurance adviser
- By post to
Claims Service Centre
75 Bras Basah Road
Get in touch with us.