What you need to know.
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It usually takes 14 working days to process your claim once all documents are received.
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For claims which require further clarification, we will need more time to process your claim. For such cases, we will keep you informed.
1
Prepare the required documents and complete the claim form
Required documents
- Attending Physician’s Statement (included in section 2 of the Child Illness Rider claim form), to be completed by the attending physician.
Claim forms
2
Send us your documents and claim form
Choose one of the following channels for your submission:
- At an Income branch
- To your insurance adviser
- By post to
Claims Service Centre
Income Centre
75 Bras Basah Road
Singapore 189557
Get in touch with us.
