Term Life Insurance

Receive continuous protection against dread disease from diagnosis to recovery

Key Benefits

blurb-benefits

Choose between 3 options, Protect Max, Protect Prime and Protect 100, and get up to 10 times the sum assured[2] from early[3] to advanced[4] stage dread disease

blurb-benefits

Guaranteed option to buy a specified new term plan[8]

Safeguard against dread diseases with comprehensive coverage, from early to advanced stage dread disease

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Get 8% first-year premium discount when you purchase Complete Critical Protect!🛡️

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Be covered with Complete Critical Protect

Advanced stage dread disease protection

Receive up to 200% of the sum assured[2,4] with the Protect Max option.

Recurrent Benefit[2,5]

Coverage against recurrent conditions[2,5] like persistent major cancer, recurrent heart attack and recurrent stroke with Protect Max and Protect Prime options.

Vital Function Benefit[2,6]

First in Singapore[1] to provide protection for 3 organs vital for survival - heart, lungs and kidneys.

Special Benefit[7]

Be covered against benign tumour and borderline malignant tumour, which is a pre-early stage condition.

Guaranteed option to buy another life insurance plan[8]

First in Singapore[1] to provide guaranteed option to buy a specified new term plan[8] upon the diagnosis of an advanced stage dread disease or an impairment of the heart, lungs or kidneys.

Therapy Support Benefit[9]

Receive extra coverage for cell, tissue or gene therapy and proton beam therapy.

Discover how Complete Critical Protect meets your needs.

Watch this video as we dive into why critical illness coverage matters and explore the benefits of Complete Critical Protect.

Get a closer look at what our plan offers

Choose between 3 coverage options – Protect Max, Protect Prime and Protect 100
Benefits Protect Max Protect Prime Protect 100
The total amount claimable under the following benefits:
• Dread Disease Benefit[2],[3],[4]; and
• Recurrent Benefit[2],[5]
(if applicable); and
• Vital Function Benefit[2],[6]
Up to 10x (or 1000%) of the sum assured
(Multiple claims may be made)
Up to 3x (or 300%) of the sum assured
(Multiple claims may be made)
Up to 1x (or 100%) of the sum assured
(Only 1 claim may be made from either Dread Disease Benefit or Vital Function Benefit)
Dread Disease Benefit[2]
- Early Stage, and/or Intermediate Stage[3] 100% of the sum assured
(Up to 6 claims may be made, subject to 1 claim per dread disease)
100% of the sum assured
(Up to 3 claims may be made, subject to 1 claim per dread disease)
100% of the sum assured
(Only 1 claim may be made)
- Advanced Stage[4] 200% of the sum assured
(Up to 5 claims may be made, subject to 1 claim per dread disease)
100% of the sum assured
(Up to 3 claims may be made, subject to 1 claim per dread disease)
100% of the sum assured
(Only 1 claim may be made)
Payout less claim paid for early stage, and/or intermediate stage dread disease of the same dread disease and Vital Function Benefit of the corresponding dread disease Payout less claim paid for early stage, and/or intermediate stage dread disease and Vital Function Benefit
Recurrent Benefit[2],[5] 100% of the sum assured
(Up to 3 claims may be made)
100% of the sum assured
(Up to 2 claims may be made)
Not Applicable
Vital Function Benefit[2],[6] 200% of the sum assured
(Only 1 claim may be made)
100% of the sum assured
(Only 1 claim may be made)
Payout less claim paid for early stage, and/or intermediate stage dread disease of the corresponding dread disease Payout less claim paid for early stage, and/or intermediate stage dread disease
Special Benefit[7] + 20% of the sum assured (up to $25,000)
for Angioplasty and Other Invasive Treatment for Coronary Artery and Benign Tumour and Borderline Malignant Tumour

+ 30% of the sum assured (up to $30,000)
per condition for other conditions applicable to this benefit

(Up to 5 claims may be made, subject to 1 claim per condition)
Juvenile Benefit[10] + 20% of the sum assured (up to $30,000)
per condition applicable to this benefit
(Up to 5 claims may be made, subject to 1 claim per condition)
Critical Impact Benefit[11] + 20% of the sum assured (up to $50,000)
for an intensive care unit (ICU) stay of 4 days or more in one hospital admission
(Only 1 claim may be made)
Therapy Support Benefit[9] + 20% of the sum assured (up to $50,000)
per therapy applicable to this benefit
(Up to 2 claims may be made, subject to 1 claim per therapy)
Guaranteed Post-DD Cover Option[8] Guaranteed option to buy a specified new term plan
upon the diagnosis of an advanced stage dread disease or an impairment of the heart, lungs or kidneys
Death Benefit[12] $10,000

Let us walk you through Complete Critical Protect

John, age 30 and a non-smoker, wants comprehensive protection against critical illnesses. He plans to sign up for Complete Critical Protect with a sum assured of $100,000 and a policy term of up to age 74.

The following options are available to him, depending on the level of protection he prefers:

Protect Max

Multiple claims protection

Protect Prime

More affordable multiple claims protection

Protect 100

Basic critical illness protection

Monthly Premium

$189
$115
$108

Age 35:

John suffers an impairment of the heart.

Payout from Vital Function Benefit1,2

Protect Max
$200,000
Protect Prime
$100,000
Protect 100
$100,000

John exercised the Guaranteed Post-DD Cover Option3 and purchased a new term plan, Star Term Protect, covering death and terminal illness, with no further health assessment required.

Sum assured: $100,000Policy term: Up to age 74

Age 40:

John was diagnosed with an early stage unruptured brain aneurysm and underwent an endovascular procedure.

Payout from Dread Disease Benefit1,4

Protect Max
$100,000
Protect Prime
$100,000
Protect 100
N.A.

Benefit limit# has been reached. Other applicable benefits remain claimable.

Age 45:

John is diagnosed with advanced stage lymphoma and has to undergo cell, tissue or gene therapy.

Payout from Dread Disease Benefit1,5

Protect Max
$200,000
Protect Prime
$100,000
Protect 100
N.A.

Benefit limit# has been reached. Other applicable benefits remain claimable.

Payout from Therapy Support Benefit6

$20,000

Age 47:

John continues to suffer from advanced stage lymphoma, an advanced stage dread disease, 24 months after the day of the diagnosis.

Payout from Recurrent Benefit1,7

Protect Max
$100,000
Protect Prime
N.A.

Benefit limit* has been reached. Other applicable benefits remain claimable.

Protect 100
N.A.

Age 58:

John is diagnosed with benign brain tumour and undergoes surgical removal of the tumour. He stayed in ICU for 4 days receiving critical care.

Payout from Dread Disease Benefit1,5

Protect Max
$200,000
Protect Prime
N.A.

Benefit limit* has been reached. Other applicable benefits remain claimable.

Protect 100
N.A.

Benefit limit# has been reached. Other applicable benefits remain claimable.

Payout from Critical Impact Benefit8

$20,000

Age 65:

John suffers from severe dementia.

Payout from Dread Disease Benefit1,5

Protect Max
$200,000
Protect Prime
N.A.

Benefit limit* has been reached. Other applicable benefits remain claimable.

Protect 100
N.A.

Benefit limit# has been reached. Other applicable benefits remain claimable.

Age 72:

John passes away at age 72. His family receives the Death Benefit9, and the policies terminate thereafter.

Payout from Death Benefit9

Protect Max
Protect Prime
Protect 100
$10,000

Star Term Protect

$100,000

Total Payout from Complete Critical Protect

Protect Max

Greater Protection Per Dollar
$1,050,000

Protect Prime

$350,000

Protect 100

$150,000

Total premiums paid for Complete Critical Protect

$97,421

10.8x of total monthly premiums paid

$59,082

5.9x of total monthly premiums paid

$55,728

2.7x of total monthly premiums paid

*For Protect Prime, the Dread Disease Benefit, Recurrent Benefit, and Vital Function Benefit (where applicable) will end once the aggregated amount we have paid under the Dread Disease Benefit, Recurrent Benefit, and Vital Function Benefit reaches 300% of the sum assured.

#For Protect 100, the Dread Disease Benefit and Vital Function Benefit (where applicable) will end once the aggregated amount we have paid under the Dread Disease Benefit and Vital Function Benefit reaches 100% of the sum assured.

The figures used are for illustrative purposes only and are rounded where applicable.


Benefits under the policy are subject to their respective waiting periods and survival periods before they are payable. Any claim or benefit payable is subject to deduction of any amounts owing to Income Insurance Limited (“Income Insurance”). You may refer to the policy conditions at income.com.sg/policy-conditions/complete-critical-protect for the details and the definition of all covered conditions.

1If more than one dread disease covered under the Dread Disease Benefit (under policy conditions section 1(a)) and/or recurrent condition (under policy conditions section 1(b)) and/or impairments of vital function (under policy conditions section 1(c)) are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases (under policy conditions section 1(a)) and/or recurrent condition (under policy conditions section 1(b)) and/or impairments of vital functions (under policy conditions section 1(c)) that are diagnosed. Please refer to the policy conditions for further details.

2We will pay the Vital Function Benefit, subject to the terms in the policy conditions (under section 1(c)).

3Upon diagnosis of the insured with an advanced stage dread disease covered under Dread Disease Benefit or an impairment covered under Vital Function Benefit, a new term policy covering the insured may be taken up with only death and terminal illness benefits, without us having to assess the insured’s health. Total and permanent disability will not be covered by the new term policy. The waiting period of the new term policy is 2 years. If the event giving rise to a claim occurs during the 2 years waiting period, we will refund 100% of the premiums paid for the new term policy. We will decide the type of new term policy to be offered and the insured must meet all the conditions to take up this option as listed in the policy conditions (under section 1(g)). Please refer to the policy conditions for further details.

4We will pay the early stage, and/or intermediate stage dread disease under the Dread Disease Benefit, subject to the terms in the policy conditions (under section 1(a)). The maximum amount we will pay for the same dread disease under the early stage, and/or intermediate stage dread disease will not be more than a total of S$350,000 for each insured, including all policies we have issued and paid for the same insured.

If the policyholder has chosen Protect 100, we will pay the early stage, and/or intermediate stage dread disease if no claim has been approved in respect of the Vital Function Benefit under early stage, and/or intermediate stage dread disease.

If the policyholder has chosen Protect Max or Protect Prime, we will pay the early stage, and/or intermediate stage dread disease if no claim has been approved under advanced stage of the same dread disease, and no claim has been approved in respect of the Vital Function Benefit under early stage, and/or intermediate stage dread disease for the corresponding dread disease. The total amount we will pay for the early stage, and/or intermediate stage dread disease under the Dread Disease Benefit will not be more than a total of S$1.05 million for each insured, including all policies we have issued and paid for the same insured.

5We will pay the advanced stage dread disease under the Dread Disease Benefit, subject to the terms in the policy conditions (under section 1(a)).

6If the insured is diagnosed by a specialist to undergo therapy shown in the policy conditions (under section 1(h)) during the term of the policy, we will pay additional 20% of the sum assured, less any amount the policyholder owes us. At most, we will pay the Therapy Support Benefit two times and only one payout for each therapy. The entire treatment for each therapy must be done in Singapore. For policies we have issued that have Therapy Support Benefit, we will pay no more than S$50,000 for each therapy listed (no matter how many policies we have issued and paid to cover each insured).

7We will pay the Recurrent Benefit, subject to the terms in the policy conditions (under section 1(b)).

8If the insured undergoes surgery or suffers an infection before reaching age 85 last birthday and requires a stay in an intensive care unit (ICU) for a total of 4 days or more in one hospital admission, we will pay 20% of sum assured, less any amount the policyholder owes us. We will pay the Critical Impact Benefit, subject to the terms in the policy conditions (under section 1(f)).

9During the term of the policy, if the insured dies, we will pay S$10,000, less any amount the policyholder owes us. The policy will end when we make this payment.

Introducing Income's Child Secure Project

Banner - Child secure project

A critical illness can turn life upside down, not just for the person diagnosed but for the entire family. Children, in particular, may struggle with emotional distress as they navigate the new changes surrounding the illness. 2 in 3 kids felt that their parents didn't fully understand the impact on them, while 26% felt that no one noticed they needed help*.

To support families during this difficult time, Income Insurance introduces the Child Secure Project, offering 10 counselling sessions for children aged 7 to 18 of Complete Critical Protect policyholders battling critical illnesses such as cancer, heart attack and stroke^.

Your policy toolkit

  • Eligibility and payment frequency

    For policyholders

    Minimum entry age (age last birthday)
    Maximum entry age (age last birthday)
    16^ N.A.


    For the insured

    Policy Term 
    Minimum entry age (age last birthday)
    Maximum entry age (age last birthday)
    To age 64 (last birthday)054
    To age 74 (last birthday)064
    To age 84 (last birthday)064
    To age 100 (last birthday)064


    ^Parents cannot be the policyholder on their child who are 18 years old (age last birthday) and above at the point of application.

    You can make your payments monthly, quarterly, half-yearly, or yearly.

  • Your queries answered

    Complete Critical Protect is a plan that provides insurance protection against dread disease. It provides dread disease benefit, recurrent benefit, vital function benefit, special benefit, juvenile benefit, critical impact benefit, guaranteed post-DD cover option, therapy support benefit, and death benefit. This policy cannot be cashed in. You can choose either Protect 100, Protect Prime or Protect Max option which offers different level of coverage. The option must be chosen at policy inception and cannot be changed.

    Dread disease consists of early stage, intermediate stage and advanced stage dread disease.

    If the insured is diagnosed with a dread disease by a specialist during the term of this policy, based on the option you have chosen, the benefit shown below will be paid according to its severity level.

    Please refer to (I) if you have chosen Protect 100, (II) if you have chosen Protect Prime or (III) if you have chosen Protect Max.

    (I) Protect 100

    Severity LevelDread Disease Benefit
    Early stage, and/or Intermediate stage dread diseaseTotal of 100% of sum assured
    Advanced stage dread disease

    100% of sum assured less claim paid for:

    - Early stage, and/or intermediate stage dread disease; and

    - Vital function benefit

    If you have chosen Protect 100, the total amount we will pay under the following benefits:

    • dread disease benefit; and
    • vital function benefit,

    when aggregated will not be more than 100% of the sum assured, less any amount you owe us.


    This benefit will end once the aggregated amount we have paid under the following benefits:

    • dread disease benefit; and
    • vital function benefit,

    reaches 100% of the sum assured.

    We will pay the early stage, and/or intermediate stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • maximum of 1 claim is payable only under early stage, and/or intermediate stage dread disease;
    • no claim has been approved in respect of the vital function benefit under early stage, and/or intermediate stage dread disease;
    • if more than one dread disease covered under the dread disease benefit and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or impairments of vital functions that are diagnosed; and
    • the maximum amount we will pay for the same dread disease under the early stage, and/or intermediate stage dread disease will not be more than a total of S$350,000 for each insured, including all policies we have issued and paid for the same insured.

    We will pay the advanced stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • maximum of 1 claim is payable only under advanced stage dread disease; and
    • if more than one dread disease covered under the dread disease benefit and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or impairments of vital functions that are diagnosed.

    (II) Protect Prime

    Severity LevelDread Disease Benefit
    Early stage, and/or Intermediate stage dread diseaseTotal of 100% of sum assured     
    Advanced stage dread disease

    100% of sum assured less claim paid for:

    -Early stage, and/or intermediate stage dread disease of the same dread disease; and

    -Vital function benefit of the corresponding dread disease

    If you have chosen Protect Prime, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 300% of the sum assured, less any amount you owe us.

    This benefit will end once the aggregated amount we have paid under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    reaches 300% of the sum assured.

    We will pay the early stage, and/or intermediate stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • no claim has been approved under advanced stage of the same dread disease;
    • maximum of 3 claims in total is payable only under early stage, and/or intermediate stage dread disease, subject to a maximum of 1 claim is payable only under early stage, and/or intermediate stage dread disease for the same dread disease;
    • no claim has been approved in respect of the vital function benefit under early stage, and/or intermediate stage dread disease for the corresponding dread disease;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed;
    • the maximum amount we will pay for the same dread disease under the early stage, and/or intermediate stage dread disease will not be more than a total of S$350,000 for each insured, including all policies we have issued and paid for the same insured; and
    • the total amount we will pay for the early stage, and/or intermediate stage dread disease under this benefit will not be more than a total of S$1.05 million for each insured, including all policies we have issued and paid for the same insured.

    We will pay the advanced stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • maximum of 3 claims in total is payable only under advanced stage dread disease, subject to a maximum of 1 claim is payable only under advanced stage dread disease for the same dread disease;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed; and
    • for terminal illness (advanced stage) and loss of independent existence (advanced stage), the amount payable will be determined after deducting any claims paid under the dread disease benefit and vital function benefit. If the total claims paid under the dread disease benefit and vital function benefit have reached 100% of the sum assured or more, no benefit will be payable for future claims under terminal illness (advanced stage) and loss of independent existence (advanced stage).

    (III) Protect Max

    Severity LevelDread Disease Benefit
    Early stage, and/or Intermediate stage dread diseaseTotal of 100% of sum assured
    Advanced stage dread disease

    200% of sum assured less claim paid for:

    - Early stage, and/or intermediate stage dread disease of the same dread disease; and

    - Vital function benefit of the corresponding dread disease

    If you have chosen Protect Max, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 1000% of the sum assured, less any amount you owe us.

    This benefit will end once the aggregated amount we have paid under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    reaches 1000% of the sum assured.

    We will pay the early stage, and/or intermediate stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • no claim has been approved under advanced stage of the same dread disease;
    • maximum of 6 claims in total is payable only under early stage, and/or intermediate stage dread disease, subject to a maximum of 1 claim is payable only under early stage, and/or intermediate stage dread disease for the same dread disease;
    • no claim has been approved in respect of the vital function benefit under early stage, and/or intermediate stage dread disease for the corresponding dread disease;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed;
    • the maximum amount we will pay for the same dread disease under the early stage, and/or intermediate stage dread disease will not be more than a total of S$350,000 for each insured, including all policies we have issued and paid for the same insured; and
    • the total amount we will pay for the early stage, and/or intermediate stage dread disease under this benefit will not be more than a total of S$1.05 million for each insured, including all policies we have issued and paid for the same insured.

    We will pay the advanced stage dread disease under this benefit, subject to the following:

    • dread disease benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • maximum of 5 claims in total is payable only under advanced stage dread disease, subject to a maximum of 1 claim is payable only under advanced stage dread disease for the same dread disease;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed; and
    • for terminal illness (advanced stage) and loss of independent existence (advanced stage), the amount payable will be determined after deducting any claims paid under the dread disease benefit and vital function benefit. If the total claims paid under the dread disease benefit and vital function benefit have reached 200% of the sum assured or more, no benefit will be payable for future claims under terminal illness (advanced stage) and loss of independent existence (advanced stage).

    Protect 100, Protect Prime and Protect Max

    For Protect 100, Protect Prime and Protect Max, this policy will continue even if this benefit ends.

    If the insured is also covered for any dread disease benefits (or equivalent benefits) under this policy or any other policies issued and paid by us or any other insurer, the aggregate amount of such benefits shall not exceed S$3.6 million per life. This overall cap of S$3.6 million is referred to as the “Dread Disease Per Life Limit”.

    For the purposes of this Dread Disease Per Life Limit:

    • all dread disease benefits (and equivalent benefits) payable or paid under all such policies shall be aggregated;
    • premiums waived due to dread disease shall be included; and
    • bonuses shall be excluded.

    If the aggregate amount of such benefits exceeds the Dread Disease Per Life Limit, we will give priority to earlier policies, taking into account amounts payable under earlier policies first, and will only pay such reduced amount under this policy so that the total aggregate benefits do not exceed the Dread Disease Per Life Limit.

    Please refer to the policy contract for the list and full definitions of early stage, intermediate stage and advanced stage dread diseases covered under this benefit.

    We only cover the dread disease we define in this policy. The full definition of an early stage, intermediate stage or advanced stage dread disease covered and the circumstances in which you can claim are given in this policy.

    If you have chosen Protect 100, we will not pay the benefit if your claim arises from:

    • an early stage, and/or intermediate stage dread disease under major cancer, heart attack of specified severity, other serious coronary artery disease, or coronary artery by-pass surgery, where the insured suffered symptoms of, was investigated for, or was diagnosed with the disease any time before or within 90 days from the cover start date, whichever is earliest. For coronary artery by-pass surgery, the date of diagnosis will be the date the medical condition that leads to the surgery is diagnosed, and not the date of the surgery; or
    • an advanced stage dread disease under major cancer, heart attack of specified severity, coronary artery by-pass surgery or other serious coronary artery disease, where the insured was diagnosed with the disease within 90 days from the cover start date, whichever is earliest. For coronary artery by-pass surgery, the date of diagnosis will be the date the medical condition that leads to the surgery is diagnosed, and not the date of the surgery.

    If you have chosen Protect Prime or Protect Max, we will not pay the benefit if your claim arises from:

    • any early, intermediate or advanced stage dread disease which occurs within 12 months from the date of diagnosis or date of surgery performed, whichever is later, of the latest claim approved under:
      - dread disease benefit for another dread disease;
      - recurrent benefit; or
      - vital function benefit;
    • an early stage, and/or intermediate stage dread disease under major cancer, heart attack of specified severity, other serious coronary artery disease, or coronary artery by-pass surgery, where the insured suffered symptoms of, was investigated for, or was diagnosed with the disease any time before or within 90 days from the cover start date, whichever is earliest. For coronary artery by-pass surgery, the date of diagnosis will be the date the medical condition that leads to the surgery is diagnosed, and not the date of the surgery; or
    • an advanced stage dread disease under major cancer, heart attack of specified severity, coronary artery by-pass surgery or other serious coronary artery disease, where the insured was diagnosed with the disease within 90 days from the cover start date, whichever is earliest. For coronary artery by-pass surgery, the date of diagnosis will be the date the medical condition that leads to the surgery is diagnosed, and not the date of the surgery.

    This benefit is only applicable if you have chosen Protect Prime or Protect Max.

    If the insured is diagnosed with a recurrent condition during the term of this policy, 100% of the sum assured will be paid less any amount you owe us.

    Please refer to (I) if you have chosen Protect Prime or (II) if you have chosen Protect Max.


    (I) Protect Prime

    If you have chosen Protect Prime, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 300% of the sum assured, less any amount you owe us.


    This benefit will end once:

    • 200% of the sum assured has been fully paid out under this benefit; or
    • the aggregated amount we have paid under the following benefits:
      • dread disease benefit;
      • recurrent benefit; and
      • vital function benefit,

    reaches 300% of the sum assured,

    whichever is earlier.


    We will pay the recurrent benefit, subject to the following:

    • recurrent benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed; and
    • maximum of 2 claims may be approved under this benefit.


    (II) Protect Max

    If you have chosen Protect Max, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 1000% of the sum assured, less any amount you owe us.


    This benefit will end once:

    • 300% of the sum assured has been fully paid out under this benefit; or
    • the aggregated amount we have paid under the following benefits:
      • dread disease benefit;
      • recurrent benefit; and
      • vital function benefit,

    reaches 1000% of the sum assured,

    whichever is earlier.


    We will pay the recurrent benefit, subject to the following:

    • recurrent benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days after the date of diagnosis or date of surgery performed for a dread disease covered under this benefit, whichever is later;
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed; and
    • maximum of 3 claims may be approved under this benefit.


    Protect Prime and Protect Max:

    For both Protect Prime and Protect Max, this policy will continue even if this benefit ends.

    If the insured is also covered for any dread disease benefits (or equivalent benefits) under this policy or any other policies issued and paid by us or any other insurer, the aggregate amount of such benefits shall not exceed S$3.6 million per life. This overall cap of S$3.6 million is referred to as the “Dread Disease Per Life Limit”.

    For the purposes of this Dread Disease Per Life Limit:

    • all dread disease benefits (and equivalent benefits) payable or paid under all such policies shall be aggregated;
    • premiums waived due to dread disease shall be included; and
    • bonuses shall be excluded.

    Any amount paid under recurrent benefit (or equivalent benefits) under this policy or any other policies issued and paid by us or any other insurer will reduce the Dread Disease Per Life Limit.

    If the aggregate amount of such benefits exceeds the Dread Disease Per Life Limit, we will give priority to earlier policies, taking into account amounts payable under earlier policies first, and will only pay such reduced amount under this policy so that the total aggregate benefits do not exceed the Dread Disease Per Life Limit.

    Please refer to the policy contract for the list and full definitions of recurrent conditions covered under this benefit.

    We will not pay this benefit if your claim arises from:

    • any recurrent condition covered under this benefit occurring within 24 months from the date of diagnosis or date of surgery performed, whichever is later, of the latest claim approved under:
      - dread disease benefit;
      - recurrent benefit; or
      - vital function benefit; or
    • persistent major cancer, recurrent heart attack of specified severity or repeated coronary artery by-pass surgery, where the insured was diagnosed with the disease within 90 days from the cover start date. For repeated coronary artery by-pass surgery, the date of diagnosis will be the date the medical condition that leads to the surgery is diagnosed, and not the date of the surgery.

    If the insured is diagnosed with an impairment of heart, lungs or kidneys by a specialist during the term of this policy the benefit shown below will be paid according to your chosen option less any amount you owe us.

    Please refer to (I) if you have chosen Protect 100, (II) if you have chosen Protect Prime or (III) if you have chosen Protect Max.

    (I) Protect 100

    The benefit payable is 100% of sum assured less claim paid for early stage, and/or intermediate stage dread disease.

    If you have chosen Protect 100, the total amount we will pay under the following benefits:

    • dread disease benefit; and
    • vital function benefit,

    when aggregated will not be more than 100% of the sum assured, less any amount you owe us.

    This benefit will end once:

    • a claim has been paid out under this benefit; or
    • the aggregated amount we have paid under the following benefits:
      • dread disease benefit; and
      • vital function benefit,
      reaches 100% of the sum assured,

    whichever is earlier.

    (II) Protect Prime

    The benefit payable is 100% of sum assured less claim paid for early stage, and/or intermediate stage dread disease of the corresponding dread disease.

    The corresponding dread disease under dread disease benefit are:

    Vital Function Corresponding dread disease under dread disease benefit
    Early stage dread disease Intermediate stage dread disease Advanced stage dread disease
    Heart Cardiac pacemaker implantation Cardiac defibrillator implantation Heart attack of specified severity
    Pericardiectomy
    Lungs Severe asthma Surgical removal of one lung End stage lung disease
    Insertion of a vena cava filter
    Kidneys Surgical removal of one kidney Chronic kidney disease End stage kidney failure

    If you have chosen Protect Prime, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 300% of the sum assured, less any amount you owe us.

    This benefit will end once:

    • a claim has been paid out under this benefit; or
    • the aggregated amount we have paid under the following benefits:
      • dread disease benefit;
      • recurrent benefit; and
      • vital function benefit,
      reaches 300% of the sum assured,

    whichever is earlier.

    (III) Protect Max

    The benefit payable is 200% of sum assured less claim paid for early stage, and/or intermediate stage dread disease of the corresponding dread disease.

    The corresponding dread disease under dread disease benefit are:

    Vital Function Corresponding dread disease under dread disease benefit
    Early stage dread disease Intermediate stage dread disease Advanced stage dread disease
    Heart Cardiac pacemaker implantation Cardiac defibrillator implantation Heart attack of specified severity
    Pericardiectomy
    Lungs Severe asthma Surgical removal of one lung End stage lung disease
    Insertion of a vena cava filter
    Kidneys Surgical removal of one kidney Chronic kidney disease End stage kidney failure

    If you have chosen Protect Max, the total amount we will pay under the following benefits:

    • dread disease benefit;
    • recurrent benefit; and
    • vital function benefit,

    when aggregated will not be more than 1000% of the sum assured, less any amount you owe us.

    This benefit will end once:

    • a claim has been paid out under this benefit; or
    • the aggregated amount we have paid under the following benefits:
      • dread disease benefit;
      • recurrent benefit; and
      • vital function benefit,
      reaches 1000% of the sum assured,

    whichever is earlier.

    Protect 100, Protect Prime and Protect Max

    For Protect 100, Protect Prime and Protect Max, this policy will continue even if this benefit ends.

    We will pay the vital function benefit, subject to the following:

    • vital function benefit has not ended at the time of any payment of the benefit;
    • no claim has been approved under advanced stage dread disease;
    • the insured survives at least 7 days after the date of diagnosis on a vital function covered under this benefit; and
    • if more than one dread disease covered under the dread disease benefit and/or recurrent condition and/or impairments of vital functions are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases and/or recurrent condition and/or impairments of vital functions that are diagnosed.

    If the insured is also covered for any dread disease benefits (or equivalent benefits) under this policy or any other policies issued and paid by us or any other insurer, the aggregate amount of such benefits shall not exceed S$3.6 million per life. This overall cap of S$3.6 million is referred to as the "Dread Disease Per Life Limit".

    For the purposes of this Dread Disease Per Life Limit:

    • all dread disease benefits (and equivalent benefits) payable or paid under all such policies shall be aggregated;
    • premiums waived due to dread disease shall be included; and
    • bonuses shall be excluded.

    Any amount paid under vital function benefit (or equivalent benefits) under this policy or any other policies issued and paid by us or any other insurer will reduce the Dread Disease Per Life Limit.

    If the aggregate amount of such benefits exceeds the Dread Disease Per Life Limit, we will give priority to earlier policies, taking into account amounts payable under earlier policies first, and will only pay such reduced amount under this policy so that the total aggregate benefits do not exceed the Dread Disease Per Life Limit.

    Please refer to the policy contract for the full definitions of vital functions covered under this benefit.

    We will not pay this benefit if:

    • your claim arises within 12 months from the:
      - date of diagnosis of early stage, and/or intermediate stage dread disease of the latest claim approved under early stage, and/or intermediate stage dread disease outside of the corresponding dread disease; or
      - date of surgery performed under early stage, and/or intermediate stage dread disease of the latest claim approved under early stage, and/or intermediate stage dread disease outside of the corresponding dread disease,

             whichever is later; or

    • the insured is diagnosed with any impairment of a vital function covered under this benefit any time before or within 90 days from the cover start date.

    If the insured is diagnosed by a specialist with any of the conditions or has undergone any of the procedures shown below before the insured reaches age 85 last birthday, the benefit shown below will be paid less any amount you owe us.

    Special Benefit Benefit Maximum Claim Limit
    Angioplasty and Other Invasive Treatment for Coronary Artery 20% of sum assured S$25,000
    Benign Tumour and Borderline Malignant Tumour
    Diabetic Complications 30% of sum assured S$30,000
    Severe Osteoporosis
    Severe Rheumatoid Arthritis
    Dengue Haemorrhagic Fever
    Crohn's Disease
    Ulcerative Colitis
    Breast Reconstructive Surgery following a Mastectomy
    Pheochromocytoma
    Zika
    Chikungunya Fever
    Chronic Relapsing Pancreatitis
    Hysterectomy due to Cancer
    Age-related Macular Degeneration with Visual Impairment
    Severe Presbycusis (Age-related Hearing Loss)
    Urinary Incontinence requiring Surgical Repair

    For policies we have issued that have special benefit (or equivalent), we will pay no more than the maximum claim limit for the same condition or procedure for each insured (no matter how many policies we have issued to cover each insured).

    The special benefit will be paid, subject to the following:

    • special benefit has not ended at the time of any payment of the benefit;
    • the insured survives at least 7 days from the date of diagnosis or date of surgery performed, whichever is later;
    • a claim for each condition or procedure can only be approved once; and
    • maximum of 5 claims may be approved under this benefit.

    This policy will continue even if this benefit ends.

    Please refer to the policy contract for the list and full definition of special benefits covered under this benefit.

    We will not pay this benefit if the insured suffered symptoms of, was investigated for, or was diagnosed with any conditions or conditions which require a procedure under this benefit (except for angioplasty and other invasive treatment for coronary artery) any time before or within 90 days from the cover start date, whichever is earliest.

    For angioplasty and other invasive treatment for coronary artery, we will not pay this benefit if the insured was diagnosed within 90 days from the cover start date. The date of diagnosis will be the date the medical condition that leads to the treatment is diagnosed, and not the date of the treatment.

    If the insured is diagnosed with any of the covered conditions by a specialist shown below, 20% of the sum assured will be paid less any amount you owe us, as long as the diagnosis takes place before the insured reaches age 18 last birthday.

    Juvenile conditions
    Osteogenesis Imperfecta
    Severe Haemophilia
    Insulin Dependent Diabetes Mellitus
    Kawasaki Disease
    Rheumatic Fever with Valvular Impairment
    Type I Juvenile Spinal Amyotrophy
    Wilson’s Disease
    Systemic Juvenile Rheumatoid Arthritis
    Intellectual Impairment due to Sickness or Injury
    Glomerulonephritis with Nephrotic Syndrome
    Sanfilippo Syndrome
    Bile Acid Synthesis Disorder
    Pyruvate Dehydrogenase Complex Deficiency
    Antley Bixler Syndrome
    Beta Thalassemia Major
    Autism of Specified Severity
    Rabies

    For policies we have issued that have juvenile benefit, we will pay no more than S$30,000 for the same condition for each insured (no matter how many policies we have issued to cover each insured).

    The juvenile benefit will be paid, subject to the following:

    • juvenile benefit has not ended at the time of any payment of the benefit;
    • insured survives at least 7 days from the date of diagnosis or date of surgery performed, whichever is later;
    • a claim for each condition can only be approved once; and
    • maximum of 5 claims may be admitted under this benefit.

    The policy will continue even if this benefit ends.

    Please refer to the policy contract for the list and full definitions of conditions covered under this benefit.

    We will not pay this benefit if the insured suffered symptoms of, was investigated for, or was diagnosed with any conditions covered under this benefit any time before or within 90 days from the cover start date, whichever is earliest.

    If the insured undergoes surgery or suffers an infection before reaching age 85 last birthday and requires a stay in an intensive care unit (ICU) for a total of 4 days or more in one hospital admission, 20% of the sum assured will be paid less any amount you owe us.

    The critical impact benefit will be paid, subject to the following:

    • the insured survives at least 7 days from the first day of admission to ICU; and
    • the surgery or infection and the stay in the ICU must be directly due to the same cause and confirmed as necessary medical treatment.

    We will not consider a stay in ICU as necessary medical treatment if the insured can be safely and adequately treated in any other facility.

    For policies we have issued that have critical impact benefit, we will pay no more than S$50,000 for each insured (no matter how many policies we have issued to cover each insured).

    You can only claim the critical impact benefit once.

     This policy will continue even if this benefit ends.

    We will not pay this benefit if the insured was suffering symptoms of, was investigated for, or was diagnosed with any infection or condition which requires surgery under this benefit any time before or within 90 days from the cover start date, whichever is earliest.

    Upon diagnosis of the insured with:

    • an advanced stage dread disease covered under dread disease benefit; or
    • an impairment covered under vital function benefit,

    a new term policy covering the insured may be taken up with only death and terminal illness benefits, without us having to assess the insured’s health. Total and permanent disability will not be covered by the new term policy.

    The waiting period of the new term policy is 2 years. If the event giving rise to a claim occurs during the 2 year waiting period, we will refund 100% of the premiums paid for the term policy. The new term policy does not allow any reinstatement.

    We will limit the sum assured for the new term policy to

    • 100% of the original sum assured for this policy; or
    • S$200,000 per life aggregating policies issued under the guaranteed post-DD cover option,

    whichever is lower.

    We will decide the type of new term policy to be offered and the insured must meet all the following conditions to take up this option:

    • this option must be exercised within 6 months from the claim approval date or diagnosis date, whichever is later, of the advanced stage dread disease covered under dread disease benefit or impairment covered under vital function benefit;
    • the insured must not have terminal illness at the time of taking up this option;
    • the insured must be 60 years old age last birthday or under at the time of taking up this option; and
    • the relevant documents must be provided to support the diagnosis of advanced stage dread disease covered under dread disease benefit or impairment covered under vital function benefit.

    Please refer to the policy contract for the exact terms and definitions of advanced stage dread disease and terminal illness.

    If the insured is diagnosed by a specialist to undergo any of the covered therapy during the term of this policy, 20% of the sum assured will be paid less any amount you owe us.

    At most, we will pay this benefit two times and only one payout for each therapy. The entire treatment for each therapy must be done in Singapore.

    For policies we have issued that have therapy support benefit, we will pay no more than S$50,000 for each therapy listed (no matter how many policies we have issued and paid to cover each insured).

    The policy will continue even if this benefit ends.

    Please refer to the policy contract for the list and full definitions of therapies covered under this benefit.

    We will not pay the benefit if the insured suffered symptoms of, was investigated for, or was diagnosed with any condition which requires therapy under this benefit any time before or within 90 days from the cover start date, whichever is earliest.

    Upon death of the insured during the term of this policy, we will pay S$10,000 less any amount you owe us.

    The policy will end when we make this payment. We will not pay any further benefits.

    No, this policy is not eligible for any bonus as this is a non-participating policy. 

    No, there is no cash value for this policy.

    Riders, also known as supplementary benefits, can be attached to a basic insurance policy to provide additional protection at lower cost.

    The following rider(s) can be added to Complete Critical Protect:

    List of available rider(s)
    Enhanced Payor Premium Waiver
    Payor Premium Waiver ​
    Dread Disease Premium Waiver

    There is no minimum entry age for the insured. The maximum entry age for the insured depends on the policy term as shown in the table below.

    Policy TermMinimum Entry age (last birthday)Maximum Entry age (last birthday)
    To age 64 (LB)054
    To age 74 (LB)064
    To age 84 (LB)064
    To age 100 (LB)064

    Minimum Entry Age (last birthday)Maximum Entry Age (last birthday)
    16*N.A

    * Parents cannot be the policyholder on their child who are 18 years old (age last birthday) and above at the point of application.

    Insured AgeMinimum Sum AssuredMaximum Sum Assured
    Age 0 - 15 last birthday

    S$30,000 per policy


    - For Protect 100, S$350,000 per life

    - For Protect Prime, S$170,000 per life

    - For Protect Max, S$70,000 per life

    Age 16 last birthday and above

    S$30,000 per policy


    S$350,000 per life

    The insured may choose any amount in multiples of S$10,000.

    The premiums can be paid monthly, quarterly, half-yearly or yearly.

    Premium rates are not guaranteed. These rates may be adjusted based on future experience. We will give you at least 30 days’ written notice in the event premium rates needs to be revised.

    No, you cannot use funds in CPF and SRS to buy this policy.

    Backdating is allowed if all of the conditions are met:

    • The backdating is for a traditional individual (savings or protection) life policy paying regular premium or single premium. Backdating for investment-linked policy and annuity policy is not allowed;
    • The backdating results in a lower premium or higher minimum protection value due to a lower entry age;
    • The policy is backdated to a date up to one day before the Insured’s last birthday and it must be within 6 months from date of receipt of application by Income; and
    • Backdating of policy to a date before the launch date of the main plan or rider is not allowed.

    Understand the details

    *Source: Income's Child Secure Project Study.

    ^Applicable for the child of Complete Critical Protect policyholder between ages 7 and 18 upon successful claim of a critical illness or dread disease. Other policy and campaign Ts&Cs apply.

    Benefits under the policy are subject to their respective waiting periods and survival periods before they are payable. Any claim or benefit payable is subject to deduction of any amounts owing to Income Insurance Limited (“Income Insurance”). You may refer to the policy conditions at income.com.sg/policy-conditions/complete-critical-protect for the details and the definition of all covered conditions.

    [1] Based on benefit comparisons from publicly available information for critical illness plans in Singapore as at 13 October 2026.

    [2] If more than one dread disease covered under the Dread Disease Benefit (under policy conditions section 1(a)) and/or recurrent condition (under policy conditions section 1(b)) and/or impairments of vital function (under policy conditions section 1(c)) are diagnosed on the same date, we will only approve one claim. The claim approved must be the claim with the highest benefit payout regardless of the number of dread diseases (under policy conditions section 1(a)) and/or recurrent condition (under policy conditions section 1(b)) and/or impairments of vital functions (under policy conditions section 1(c)) that are diagnosed. Please refer to the policy conditions for further details.

    [3] We will pay the early stage, and/or intermediate stage dread disease under the Dread Disease Benefit, subject to the terms in the policy conditions (under section 1(a)). The maximum amount we will pay for the same dread disease under the early stage, and/or intermediate stage dread disease will not be more than a total of S$350,000 for each insured, including all policies we have issued and paid for the same insured.
    If the policyholder has chosen Protect 100, we will pay the early stage, and/or intermediate stage dread disease if no claim has been approved in respect of the Vital Function Benefit under early stage, and/or intermediate stage dread disease.
    If the policyholder has chosen Protect Max or Protect Prime, we will pay the early stage, and/or intermediate stage dread disease if no claim has been approved under advanced stage of the same dread disease, and no claim has been approved in respect of the Vital Function Benefit under early stage, and/or intermediate stage dread disease for the corresponding dread disease. The total amount we will pay for the early stage, and/or intermediate stage dread disease under the Dread Disease Benefit will not be more than a total of S$1.05 million for each insured, including all policies we have issued and paid for the same insured.

    [4] We will pay the advanced stage dread disease under the Dread Disease Benefit, subject to the terms in the policy conditions (under section 1(a)).

    [5] We will pay the Recurrent Benefit, subject to the terms in the policy conditions (under section 1(b)).

    [6] We will pay the Vital Function Benefit, subject to the terms in the policy conditions (under section 1(c)).

    [7] If the insured is diagnosed by a specialist with any of the conditions or has undergone any of the procedures shown in the policy conditions (under section 1(d)) before the insured reaches age 85 last birthday, we will pay the Special Benefit shown in the policy conditions (under section 1(d)), less any amount the policyholder owes us. We will pay the Special Benefit, subject to the terms in the policy conditions (under section 1(d)). 

    [8] Upon diagnosis of the insured with an advanced stage dread disease covered under Dread Disease Benefit or an impairment covered under Vital Function Benefit, a new term policy covering the insured may be taken up with only death and terminal illness benefits, without us having to assess the insured’s health. Total and permanent disability will not be covered by the new term policy. The waiting period of the new term policy is 2 years. If the event giving rise to a claim occurs during the 2 years waiting period, we will refund 100% of the premiums paid for the new term policy. We will decide the type of new term policy to be offered and the insured must meet all the conditions to take up this option as listed in the policy conditions (under section 1(g)). Please refer to the policy conditions for further details.

    [9] If the insured is diagnosed by a specialist to undergo therapy shown in the policy conditions (under section 1(h)) during the term of the policy, we will pay additional 20% of the sum assured, less any amount the policyholder owes us. At most, we will pay the Therapy Support Benefit two times and only one payout for each therapy. The entire treatment for each therapy must be done in Singapore. For policies we have issued that have Therapy Support Benefit, we will pay no more than S$50,000 for each therapy listed (no matter how many policies we have issued and paid to cover each insured). 

    [10] If the insured is diagnosed with any of the conditions in the policy conditions (under section 1(e)) by a specialist, we will pay 20% of the sum assured, less any amount the policyholder owes us, as long as the diagnosis takes place before the insured reaches age 18 last birthday. We will pay the Juvenile Benefit, subject to the terms in the policy conditions (under section 1(e)).

    [11] If the insured undergoes surgery or suffers an infection before reaching age 85 last birthday and requires a stay in an intensive care unit (ICU) for a total of 4 days or more in one hospital admission, we will pay 20% of sum assured, less any amount the policyholder owes us. We will pay the Critical Impact Benefit, subject to the terms in the policy conditions (under section 1(f)). 

    [12] During the term of the policy, if the insured dies, we will pay S$10,000, less any amount the policyholder owes us. The policy will end when we make this payment. 

    There are certain conditions whereby the benefits under this plan will not be payable. You can refer to your policy contract for the precise terms, conditions and exclusions of the plan. The policy contract will be issued when your application is accepted.

    This is for general information only and does not constitute an offer, recommendation, solicitation, or advice to buy or sell any product(s). You can find the usual terms, conditions and exclusions of this policy at income.com.sg/policy-conditions/complete-critical-protect. All our products are developed to benefit our customers but not all may be suitable for your specific needs. If you are unsure if this product is suitable for you, we strongly encourage you to speak to a qualified insurance advisor. Otherwise, you may end up buying a product that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want. This policy does not have any cash value. The premiums for this plan include distribution costs, if any.

    This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income Insurance or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).

    This advertisement has not been reviewed by the Monetary Authority of Singapore.

    Information is correct as at 05 October 2026 (SGT).

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