Update on Operations

Our Orange Force roadside assistance service will resume operations from 6 July. Our Orange Force Hotline at 6789 5000 remains available to provide accident assistance from 7am to 10.30pm daily.

Here’s what you can expect from our Orange Force at accident scenes.


The service provided by Mr. Vincent Soh, senior specialist rider was excellent. Through his excellent communication skills and dedication, the incident was resolved quickly and a written private settlement was reached within 3 hours. He gave me much needed peace of mind and immediately informed me of the good news upon closing the case for me.

Cheah Mei Ling Veronica

Orange Force Specialist Rider Mr Suman Sukumar did an excellent job in checking my car thoroughly and noting down important information about the accident. He was also very detailed when he explained the process and advised me accordingly. He ensured that I was okay and assured me that everything was going to be okay. I want to sincerely thank Mr Suman Sukumar for his help and the service that he rendered.

Nurul Hayati Binte Abdul Rahman

Orange force riders, Ignatius and Hida, remained professional and helpful even though I had questions after they have handed me over to the workshop. This makes me feel that NTUC income car insurance is a well worth insurance compared to what I heard from my peers when they go through any accident claim.

Patrick Tan

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