What you need to know
- For policies bought with cash and if you have not provided direct crediting instructions for your payouts, PayNow NRIC/FIN will be the default payout method. For hassle-free and speedier payouts, please ensure that your PayNow is linked to your NRIC/FIN. Visit income.com.sg/payout/paynow for more details.
- If your policy is maturing within the next 2 months, you may choose to credit your maturity proceeds to your personal bank account by submitting your request via My Income portal.You will need to upload a recent copy of your bank book or recent bank statement at least 21 days before your policy matures. Please note that we can only accept your maturity instructions within two months from the maturity date.
- For policies bought with CPFOA or SRS funds, we will pay directly to your investment account with your agent bank. For CPFSA or CPF Retirement Sum Scheme (RSS) policies, we will pay directly to the CPF Board.
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