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Disclaimer
Translations of the official English version are for information purpose only, and is not intended to be a contract of insurance. In case of any discrepancy, the original English version will prevail. While reasonable effort is made to provide an accurate translation, portions may be incorrect. Any person who relies on this translated version does so at their own risk. Income Insurance is not responsible for any error, omission, or ambiguity in the translation, and shall not be liable for any loss caused by reliance on this translated version.
Your queries answered.
If you are:
- a Singaporean, Singapore PR or any individual holding a valid Singapore identification document (eg. Employment Pass, Work Permit, Long Term Visit Pass or Student Pass); and
- between the ages of 16 and 85 years old,
you may apply to be covered under this group policy if you also meet the requirements set out by Singtel.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Criteria | Minimum one-time S$20 top-up of a prepaid card (for a promotional period from now to 31 December 2019) | Purchase of a S$2 30-day 50MB Protect data plan | Minimum S$100 Dash mobile remittance |
The period of cover is 30 days.
Yes. If you have multiple covers, Income Insurance will pay up to the maximum as stated in the table below.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Maximum number of covers allowed | 1 | 3 | 1 |
Income Insurance will send you an SMS to your registered mobile number. This proves that you are covered under this policy.
No. This policy is available to you at no charge; as it is already paid by Singtel.
Yes. This policy covers you both in Singapore and overseas; except when you are in your home country for longer than 30 days at any one time.
No, only the mobile plan owner is entitled to this cover.
No. Death or permanent disability is not covered if it is directly or indirectly caused by illness such as a stroke.
No. Daily hospital income only covers hospitalization due to accident and not sickness.
No. The policy only covers you if you are hospitalized for at least 5 days due to an accident.
Provided that the first hospital stay was at least 5 days, we will add on the number of days of the subsequent hospitalisation to it.
Both stays must be caused by the same accident (or related cause), and both periods of hospitalization must be less than 2 months apart. The maximum number of days that we will cover is 60 days for each accident.
For example:
1st hospitalization stay = 7 days
2nd hospitalization stay = 3 days
Total = 10 days’ of daily hospital income
No, you cannot claim under both. You can only claim under either Section 4 (Get Well Benefit) or Section 5 (Job loss Benefit) for the same incident.
You may find the claim form and further instructions at www.income.com.sg/st_claim.
You may also call 6788 1777 from Monday to Friday, 9:00am to 6:00pm.
Important notes
^Prices stated are inclusive of 7% GST. This arrangement is not in conjunction with any other ongoing promotions, packages or privileges, and not applicable with other corporate programmes provided by Eu Yan Sang. Unutilised purchase will not be refunded or discounted. Listed terms and conditions are subject to changes without prior notice. Income Insurance and its service provider, Eu Yan Sang, may refuse to offer you the Acupuncture Package at the stated rates if you have not purchased any Singtel Senior Prepaid Plan - $15 Ultimate plan for 60 or are not eligible for Income Insurance's Singtel Prepaid Mobile Top-up Free Cover.
Terms and Conditions
Singtel Senior Prepaid Plan - $15 Ultimate plan for 60+ (“Acupuncture Package Promotion”)
- Income Insurance is working in collaboration with Eu Yan Sang Integrative Health Pte. Ltd. (“EYSIH”), to offer an acupuncture package consisting of 3 consultation and wellness acupuncture sessions at only $196 nett (inclusive of GST) instead of the usual price of $306 (inclusive of GST) (the “Acupuncture Package”) to applicants who successfully purchase from Singtel Mobile Singapore Pte Ltd’s (“Singtel”) the Singtel Senior Prepaid Plan - $15 Ultimate plan for 60+ and is eligible for the Singtel Prepaid Mobile Top-up Free Cover underwritten by Income Insurance (the “Eligible Customer”).
- The Eligible Customer can purchase the Acupuncture Package from any participating EYS' TCM Clinic. The Acupuncture Package must be used within 2 months from the date of purchase.
- Eligible customer will be notified by Singtel via SMS (“Promotion SMS”) of the Acupuncture Package Promotion and other terms and conditions for purchasing the Acupuncture Package.
- The Acupuncture Package Promotion shall be valid from 3 Jan 2022 to 31 Dec 2022 (inclusive of both dates).
- The Acupuncture Package Promotion is not applicable for any consultation or wellness acupuncture sessions provided by Senior Physician. An additional surcharge of $4 will apply for each consultation with an Associate Senior Physician. Any additional treatment and/or medication will be charged separately.
- The Acupuncture Package Promotion is applicable at all EYS’ TCM clinics except Eu Yan Sang’s Premier TCM Centres, One Wellness Medical and sessional clinics. For the list of all Eu Yan Sang’s TCM clinics, please refer here.
- The Acupuncture Package Promotion cannot be used in conjunction with any other discount, discount voucher, promotion, package, privilege card, corporate plan, stored value plan or managed care plan. Unutilised purchase will not be refunded or discounted.
- The Eligible Customer shall keep the Promotion SMS strictly confidential, and shall not share or disclose the same to third parties.
- Eu Yan Sang reserves the right to change the terms and conditions of this Acupuncture Package Promotion without any prior notice.
- Income Insurance shall not be liable for any claims and disputes arising between Eu Yan Sang or Singtel and the Eligible Customer.
- Under no circumstance shall Income Insurance be liable to any customer or party, whether in contract or tort (including negligence) or otherwise, for any liabilities, losses and damages, claims, costs and expenses (including any special or consequential damages or losses) in connection with, related to or resulting from the Acupuncture Package or the Singtel Senior Prepaid Plan.
- Income Insurance is not the merchant or manufacturer of the Acupuncture Package and Singtel Senior Prepaid Plan, and provides no warranty in respect of it. Income Insurance shall not be responsible for all warranties, expressed or implied, including implied warranties of merchantability, and fitness for a particular purpose and against infringement of intellectual property rights in respect of the Acupuncture Package and the Singtel Senior Prepaid Plan.
#The precise terms, conditions and exclusions of this insurance plan are set out in the policy contract issued to Singtel.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income Insurance or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
Information is correct as at 16 January 2026
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