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Disclaimer
Translations of the official English version are for information purpose only, and is not intended to be a contract of insurance. In case of any discrepancy, the original English version will prevail. While reasonable effort is made to provide an accurate translation, portions may be incorrect. Any person who relies on this translated version does so at their own risk. Income is not responsible for any error, omission, or ambiguity in the translation, and shall not be liable for any loss caused by reliance on this translated version.
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Free COVID-19 extension
Income understands the importance of having a peace of mind during the uncertainties of a global outbreak. With a free COVID-19 extension, you will be able to receive $1,000 lump sum benefit upon diagnosis of COVID-19 and subsequent hospitalisation in a local hospital during your 30-day cover period.
Important Notes
- This COVID-19 benefit extension is only available for successful enrolments from 1 March 2020 to 31 May 2020 (including both dates);
- The benefit extension is only applicable if you contract, are diagnosed with and hospitalised in Singapore due to COVID-19. To avoid doubt, the benefit extension will not be valid if you contract COVID-19 overseas; You can only either claim under the Get Well benefit under Section 4 or this COVID-19 benefit extension, whichever is applicable, but not both;
- We will only pay you this benefit once, regardless of the number of eligible enrolments you have under Singtel or Dash programmes;
- This free COVID-19 extension will end once we have paid out a total of 100 claims under Singtel and Dash programmes. We will not pay any claim thereafter even if you are diagnosed with COVID-19 during your 30-day cover period. We reserve the right the right to withdraw this extension earlier than 31 May 2020;
- The Singtel Prepaid Mobile Top-up Free Cover policy terms and conditions will also apply to the COVID-19 extension.
Your queries answered.
Who is eligible for this cover?
If you are:
- a Singaporean, Singapore PR or any individual holding a valid Singapore identification document (eg. Employment Pass, Work Permit, Long Term Visit Pass or Student Pass); and
- between the ages of 16 and 85 years old,
you may apply to be covered under this group policy if you also meet the requirements set out by Singtel.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Criteria | Minimum one-time S$20 top-up of a prepaid card (for a promotional period from now to 31 December 2019) | Purchase of a S$2 30-day 50MB Protect data plan | Minimum S$100 Dash mobile remittance |
How long is each cover?
The period of cover is 30 days.
Can I have more than one cover?
Yes. If you have multiple covers, Income will pay up to the maximum as stated in the table below.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Maximum number of covers allowed | 1 | 3 | 1 |
How do I know if I am covered?
Income will send you an SMS to your registered mobile number. This proves that you are covered under this policy.
Do I need to pay for this cover?
No. This policy is available to you at no charge; as it is already paid by Singtel.
Am I covered while I am overseas?
Yes. This policy covers you both in Singapore and overseas; except when you are in your home country for longer than 30 days at any one time.
Please note the COVID-19 benefit extension is not valid if you contract COVID-19 overseas and is recognised as an imported case.
If I am the mobile plan owner but another family member is using the line, will he/she be entitled to cover under this policy?
No, only the mobile plan owner is entitled to this cover.
Am I covered for COVID-19?
The COVID-19 benefit extension under the policy will cover you if you contract, are diagnosed with and hospitalised in Singapore due to COVID-19.
The Get Well benefit under Section 4 may also be applicable if you are hospitalised for more than 4 days due to COVID-19.
We will only pay you either the Get Well benefit under Section 4 or the COVID-19 benefit extension, whichever is applicable, but not both.
For avoidance of doubt, there is no cover under any other sections for COVID-19.
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