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Disclaimer
Translations of the official English version are for information purpose only, and is not intended to be a contract of insurance. In case of any discrepancy, the original English version will prevail. While reasonable effort is made to provide an accurate translation, portions may be incorrect. Any person who relies on this translated version does so at their own risk. Income Insurance is not responsible for any error, omission, or ambiguity in the translation, and shall not be liable for any loss caused by reliance on this translated version.
Your queries answered.
You may find the claim form and further instructions at www.income.com.sg/st_claim.
You may also call 6788 1777 from Monday to Friday, 9:00am to 6:00pm.
If you are:
- a Singaporean, Singapore PR or any individual holding a valid Singapore identification document (eg. Employment Pass, Work Permit, Long Term Visit Pass or Student Pass); and
- between the ages of 16 and 85 years old,
you may apply to be covered under this group policy if you also meet the requirements set out by Singtel.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Criteria | Minimum one-time S$20 top-up of a prepaid card (for a promotional period from now to 31 December 2019) | Purchase of a S$2 30-day 50MB Protect data plan | Minimum S$100 Dash mobile remittance |
The period of cover is 30 days.
Yes. If you have multiple covers, Income Insurance will pay up to the maximum as stated in the table below.
| Cover | Singtel Prepaid Mobile Top-up Free Cover | 30-day Protect Data plan Free Cover | Free 30-day Dash Protect |
| Maximum number of covers allowed | 1 | 3 | 1 |
Income Insurance will send you an SMS to your registered mobile number. This proves that you are covered under this policy.
No. This policy is available to you at no charge; as it is already paid by Singtel.
Yes. This policy covers you both in Singapore and overseas; except when you are in your home country for longer than 30 days at any one time.
No, only the mobile plan owner is entitled to this cover.
No. Death or permanent disability is not covered if it is directly or indirectly caused by illness such as a stroke.
Important notes
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income Insurance or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg).
Information is correct as at 16 Jan 2026
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