Premium Payment Methods

Premium Payment Methods

You can choose from a range of payment modes for your products. For your convenience and continuity of your insurance coverage, we recommend premium payment via GIRO.

The majority of our insurance products can be paid for via GIRO.

  • Policyholders will be informed if GIRO is not available.
  • Example of policy for which GIRO is not available:
    • Dependants’ Protection Scheme (DPS)

You can make payment at AXS stations for:

  • Life Policy renewal premiums (excludes top-ups for investment-linked plans)
  • Life Policy loans
  • Consumer loans
  • Medical Insurance
  • Golfer’s Insurance
  • Motor Insurance

Please quote the 11-digit Bill Reference Number stated on the payment notice. You can also scan the barcode which can be found on your payment notice at the AXS station.

For Life Policy loans, please quote the 11-digit Loan Repayment Reference Number.

Life Insurance

  • You can pay your first premium via credit card if you are applying for a regular premium policy.
  • There is no cap on the amount to be deducted but it has to be within your credit limit with the bank. At this moment, there are no charges for payment of first premium via credit card.
  • We do not accept credit card payments for subsequent renewal premiums or for single premium plans.

Other types of insurance

  • You can pay your lump sum premium via credit card for the following products.
    • Foreign Maid Insurance
    • Golfer’s Insurance
    • Home Insurance
    • Motor Insurance
    • Personal Accident Infectious Diseases Plan (PAID)
    • Personal Accident Insurance
    • SilverCare Insurance
    • Travel Insurance
  • Instalment cases are only allowed for Motor Insurance (only for DBS/POSB, UOB and OCBC credit cards).
  • For Foreign Maid Insurance applications via phone, the cardholder must provide the 3-digit CVV security code in order for us to effect this transaction.
  • You can also pay the lump sum premium via credit card on me@income for the following products:
    • Golfer’s Insurance
    • Home Insurance
    • Motor Insurance
    • Personal Accident Infectious Diseases Plan (PAID)
    • Personal Accident Insurance
    • SilverCare Insurance

If you are a DBS or UOB account holder, you can make payment via internet or phone banking for:

  • Life Policy renewal premiums (excludes top-ups for investment-linked plans)
  • Life Policy loans
  • Consumer loans
  • Medical Insurance
  • Golfer’s Insurance
  • Motor Insurance

Please quote the 11-digit Bill Reference Number stated on the payment notice.

For Life Policy loans, please quote the 11-digit Loan Repayment Reference Number.

You can make payment on me@income for the following:

  • Life Insurance premiums (exclude ILP top-up and policy loan repayment)
  • Golfer’s Insurance
  • Home Insurance
  • Motor Insurance
  • Personal Accident Infectious Diseases Plan (PAID)
  • Personal Accident Insurance
  • SilverCare Insurance

NETS payment is available for all our insurance products.

Cheque payment is available for all our insurance products.

  • Please make your cheque payable to NTUC Income and write the following information on the back of your cheque:
    • Your reference number
    • Name
    • NRIC
    • Contact number
  • Please post your cheque to:

    NTUC Income
    75 Bras Basah Road
    NTUC Income Centre
    Singapore 189557