Frequently Asked Questions
Q:Can I submit the online accident report if I already have a private settlement with the other party?A:
Yes, you can still submit the online accident report. Please attach a copy of the private settlement form that has been completed and signed by both parties.
Q:Do I still need to make another report at an Accident Reporting Centre after making an online submission?A:
No, you do not have to make another report.
Q:How will I be informed if the other party makes a claim against me?A:
We will inform the policyholder by a letter.
Q:I am not sure if the other party wants to make a claim against me. Can I still proceed to submit my accident report online?A:
Yes, you may do so.
Q:If I submit my accident report online and the other party proceeds to submit a claim against me, will NTUC Income handle the claim?A:
Yes, we will handle the claim according to the policy terms and conditions.
Q:What should I do if I change my mind and decided to make a claim after submitting my online accident report?A:
If you are unsure of your decision at this juncture, we would advise you to proceed to any of our Accident Reporting Centres to make the report within 24 hours.