Read up on our FAQs below.

Employee(s) who is/are holding an in-principal approval (IPA), valid Work-permit, S pass or Employment Pass issued by Ministry of Manpower (MOM).

The rider for the employee(s) must be purchased before the employee(s) arrives in Singapore.

The COVID-19 rider can be extended under:

  • WorkMedic policy Plan 1 or 2; or
  • Group Hospitalisation and Surgical (GHS) policy

The rider covers medical expenses incurred when an employee is hospitalised as a direct result of and solely due to COVID-19, subject to:

  • the employee(s) must be diagnosed with COVID-19 within 14 days upon arrival in Singapore; and
  • the employee(s) stays in a restructured hospital or community hospital to seek medically necessary treatment for COVID-19; and
  • the medical expenses incurred for the stay in the restructured hospital or community hospital is payable up to S$15,000.

The rider covers employee(s) up to maximum 14 days upon arrival in Singapore. The cover for COVID-19 benefit shall cease automatically if the employee(s) is/are not diagnosed with COVID-19 within 14 days after the date of the employee’s arrival in Singapore.

The COVID-19 rider does not cover private hospitals in Singapore.

No, this rider does not cover the mandatory swab test for COVID-19.

No, there is no waiting period for this rider.

No, this rider only covers Inpatient treatment for COVID-19 in a restructured hospital or community hospital.

Employer can contact their intermediaries or advisor for assistance or contact us at groupbiz@income.com.sg

Please submit the following documents;

  • Original final hospital/medical bills and receipts 
  • Hospital discharge summary
  • Medical reports, if any
  • Copy of reimbursement letter/discharge voucher from previous reimbursement, if any.
  • Copy of employee's Work-permit or S pass or in-principal approval (IPA) document.
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