Getting started

Download My Income App and login with your me@income account.

If you don’t have an me@income account, please register here.

Click on So Steady Programme.

Key in your preferred display name. The rest of the information will be prepopulated.  Click on ‘Register’.

If you are referred by your friend, be sure that the invitation code is entered into the field during sign-up. This will ensure that both you and your friend receive your bonus Steady points each.

Pairing your tracking device
After you’ve successfully signed up, you’ll be prompted to pair a tracking device. You can choose only one of the available tracking device options.

For Android users, you can choose between Google Fit, Fitbit and Garmin. For iPhone users, you can choose between Apple Health, Garmin and Fitbit.

If you wish to register or change your tracking device, navigate to Settings > Link tracking device / app.

 

For users paired to Apple Health or Google Fit, you will need to register your tracking device again if you sign out of your account, by going to Settings > Link tracking device / app. 

If your health data is still not syncing, you may try the following steps:

For Fitbit:

 

For Apple Health:

 

For Google Fit:

 

For Garmin:


Ensure your app data is up to date by pulling down on the Dashboard to refresh your data.

In order to earn Steady points, you will need to enter So Steady Programme at least once every 7 days to sync your sleep and steps data.

Once the sleep data is synced to So Steady Programme, you will not be able to amend it. Do note that you will get 5 Steady points for a minimum of 7 hours of sleep each day. For users synced to Garmin, the points will only be given the following day.

Here is a breakdown of the number of Steady points you can earn each day for steps:

No. of steps No. of Steady points
5,000 to 7,499 5
7,500 to 9,999 10
10,000 and above 20

If there appears to be a discrepancy in your tracking data, don’t panic! Go to your selected tracking app (i.e. Apple Health, Google Fit, Garmin or Fitbit) and ensure that your latest data has synced there. Then go back to So Steady Programme and pull down on the Dashboard to refresh.

If you are using Fitbit or Garmin, you will need to wear the device to sleep, and the sleep data will automatically be synced. No additional efforts on your end.

If you are using Apple Health, you will need to use Sleep Schedule in the Clock app to track your sleep. You will be guided through the initial setup by setting what time you want to go to bed and to wake up. If you have already setup sleep schedule, do remember to turn it on to ensure proper tracking. Read here for more details.

If you are using Google Fit, follow these steps to track your sleep:

Reviewing your progress

View a breakdown of your activities by clicking into each image from the Dashboard. You can also scroll left to earlier dates to see your progress.

View a breakdown of your points by clicking the orange arrow on the Dashboard.

Then click into each category of steps, sleep hours, etc to find the number of points awarded for each applicable day.

There are two seasons in a year. Season A which is from 1st January to 30th June, and Season B which is from 1st July to 31st You will be able to redeem a maximum of $40 worth of vouchers per season with your points.

Steady points accumulated in the last 2 months of each season (A & B) can be carried over to the next season. The remaining points accumulated in the first 4 months of the season, if unutilised will expire. For example, points accumulated in May and June may be carried over to Season B. Similarly, Stready points accumulated in November and December, may be carried over to the upcoming Season A.

Steady points that are not redeemed will expire after the season is over. You may click into the category ‘Expired’ to find the number of points that are expired for the previous season.


View messages from us by clicking the bell icon on the top right corner of your screen.

If there’s a red button at your bell icon, it means you have unread messages. Check them out!

Additional features

View your friends by going into Settings > Friends > All Friends tab.

Add a friend by clicking the ‘+’ icon at the top right corner of your screen, search by Display Name (you will need to type in at least 3 letters) and you’re ready to add!

Navigate to ‘Groceries’ from 'Earn Points' on the menu bar at the bottom of your screen.

Enter the ‘Order number’ and ‘Delivery date’ found on your FairPrice Online delivery confirmation and tap on ‘Submit’. For order number submissions, kindly only submit the order number and exclude any prefix or symbols.

You can only submit your grocery order within 7 days after delivery.

You will receive a notification within 10 days of submission after your order has been verified.

20 Steady points will be credited to you upon confirmation. You can view your points by clicking the orange arrow on the Dashboard. Navigate to ‘Meals’ to see the credited points.

Do note that you can only submit 1 grocery order per calendar week (Monday to Sunday).

Check in to a location by clicking on the ‘Earn Points’ icon on the menu bar at the bottom of your screen and select 'Check In'.

The first time you enter this page, you will be asked to allow the App to access your location. You will have to allow and switch on your location services!

When you are within a check-in zone, the pin will appear in green. Click on the pin and there will be an orange ‘Check In’ button for you to tap on.

You may notice other location pins nearby are in red. This means you are not within the check-in zone for those pins.

Do note that you can only check in a maximum of once per day, and each successful check-in will earn you 20 Steady points. 

When you first navigate to ‘Scan’ from 'Earn Points' on the menu bar at the bottom of your screen, do allow the App to access the camera.

When you are at our participating fitness and food outlets, go to ‘Scan’ and ensure the QR code on display is in the frame. You will have to switch on your location services.

You will only be allowed to scan at the premise of the participating outlets. The list of partners can be found here.

The QR codes are usually found at the payment counter or given out by the service staff.

Do note that there is a limit to the number of times you can scan the QR code. Here’s the breakdown of the limit and the points you can earn.

Category Maximum number of scans per day Time gap in between scans No. of Steady points per scan
Food outlets 3 QR code scan 3 hours 10 Steady points
Fitness centres 1 QR code scan 3 hours 20 Steady points

View available Rewards by clicking on the ‘Rewards’ on the menu bar at the bottom of your screen.


  • Click ‘Redeem’ to claim a reward with your available points.
  • If you do not have sufficient points, you will be unable to redeem the reward. However you can view more details on the reward by clicking on ‘View’.
  • You can view the items you have redeemed under ‘My Rewards’.

Do note that there is a limit to the amount of rewards you can redeem. Refer to the table below for the breakdown on rewards redemption limits.

Time period in a given year Rewards redemption
Season A - 1st January to 30th June $20 worth of Vouchers
Season B - 1st July to 31st December $20 worth of Vouchers
Total redemption within a year $40 worth of Vouchers

From the launch till 30 June 2022, you are entitled to redeem additional $20 vouchers per season.

To make the most of your Steady points, you are encouraged to allow your Steady Points to accumulate to redeem higher voucher amounts. 4,500 points will earn you a $20 voucher, but 2,000 Oh! points will only earn you a $5 voucher.

(Image for illustration purposes only)

If you have earned 3,000 points and redeemed $10 worth of vouchers between January to June, you will only be able to get another $30 worth of vouchers by 30 June.

For rewards you have redeemed, do take note of the expiry date of the evoucher. After the expiry date, the e-voucher will be removed from ‘My Rewards’. We will not be able to extend the expiry date of the e-vouchers.

Refer your friend to So Steady Programme and both of you will receive 200 bonus Steady points each.

Navigate to Settings > Refer a Friend, and choose how you wish to share the referral message (via Whatsapp, SMS, email, etc.).

Check out our Resources page by going into Settings > Resources

Explore a library of tips on wellness and active lifestyle from our partners and look for our partners under Partners Directory.

Account settings

Login to your me@income on My Income App.

Click on So Steady on the Homepage and to be lead to So Steady dashboard.

For any enquiries, you can drop us an email at sosteady@income.com.sg with the relevant screenshots.

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