Getting started
Configuring your tracking device
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- Pairing your tracking device
After you’ve successfully signed up, you’ll be prompted to pair a tracking device. You can choose only one of the available tracking device options.
For Android users, you can choose between Google Fit, Fitbit and Garmin. For iPhone users, you can choose between Apple Health, Garmin and Fitbit.
- Pairing your tracking device
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- Pairing your tracking device
If your health data is still not syncing, you may try the following steps: - Your app data
Ensure your app data is up to date by pulling down on the Home screen to refresh your data.
In order to earn Oh! points, you will need to enter Orange Health at least once every 7 days to sync your sleep and steps data.
Once the sleep data is synced to Orange Health, you will not be able to amend it. Do note that you will get 5 Oh! points for a minimum of 7 hours of sleep each day. For users synced to Garmin, the points will only be given the following day.
Here is a breakdown of the number of Oh! points you can earn each day for steps
No. of steps No. of Oh! points 5,000 to 7,499 5 7,500 to 9,999 10 10,000 and above 20
Sleep tracking
If you are using Fitbit or Garmin, you will need to wear the device to sleep, and the sleep data will automatically be synced. No additional efforts on your end.
If you are using Apple Health, you will need to use Bedtime in the Clock app to track your sleep. You will be guided through the initial setup by setting what time you want to go to bed and to wake up. If you have already setup Bedtime, do remember to turn it on to ensure proper tracking. Read here for more details.
If you are using Google Fit, follow these steps to track your sleep: