You should submit an online accident report only if you do not wish to make any claim under your policy or against the other party.
Here’s what you need to submit a report.
Before submitting your report
- The accident report must be completed by the end of the next working day from the accident. Late reporting will result in a 10% No Claim Discount deduction from your policy.
- To complete the online accident report, you need to provide us with the following information:
- Particulars of the vehicle owner and driver
- Account of the accident
- Copies of the driver’s NRIC and driving licence
- Minimum four photographs of your vehicle that show the vehicle registration number and damages (if any)
Submitting the report
Only the owner or the driver of the vehicle at the time of the accident can submit the online accident report.
You will receive an SMS upon successful submission. We will also mail the completed claim form and sketch plan to the policyholder.
Your queries answered.
Yes, you can still submit the online accident report. Please attach a copy of the private settlement form that has been completed and signed by both parties.
No, you do not have to make another report.
We will inform the policyholder by a letter.
Yes, you may do so.
Yes, we will handle the claim according to the policy terms and conditions.
If you are unsure of your decision at this juncture, we would advise you to proceed to any of our Accident Reporting Centres to make the report within 24 hours.
Print all queries
