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  • We are committed to making our policies simple to read and easy to understand using plain English.
  • We believe in teaching people how to invest for the future.
  • We are making insurance available to all segments of society.
  • Our financial planners’ behaviours and practices follow a code of conduct.
  • We believe in being honest and transparent with our customers and recommending solutions based on our customers’ needs.
  • We aim to serve our customers with professionalism and integrity. You may learn more about our commitment to service quality here.

View testimonials from our policyholders

  • We are not just thinking about the present but also help you prepare for the future.
  • We launch innovative products and initiatives to meet Singaporeans’ future needs.

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  • We aim to serve our customers with professionalism and integrity.

Learn about our fair dealing practices

Hear from our policyholders.

Every time when I travel overseas, when it comes to travel insurance, NTUC Income is my preferred choice. Having a pre-existing condition myself, I find it great that they also offer the Enhanced PreX Plans that put my worries at ease when I am overseas, so that I can engage in new experiences and do the things I really love. Their customer service consultants are also very friendly and knowledgeable to answer my queries and process any claims.

Jonathan Ng, via Seedly reviews

Thankfully my mother suggested NTUC income travel insurance when I went for my study trip overseas for 3 months. I came into a misshap in the UK, and was thankful for the relatively smooth service provided by NTUC Income at the time when I first contacted them as well as the follow thru with claims. A good experience with my purchase of travel insurance with them!

Wenying Chen, via Seedly reviews

I have been buying NTUC income travel insurance almost every year. Made claims so far and the process is a breeze as long as you provide all the documentation they need. Thumbs up.

Amy Wang, via Seedly reviews

Thank you so much for assisting me in the claim within such a short period of time. Words cannot describe how important your wonderful service is to me at this moment.

Income policyholder

I am highly appreciative of your very prompt actions. I will not hesitate to endorse the good image of NTUC to all my friends and business associates brought about on one part by your goodself.

Income policyholder

Thank you for your expeditious follow-up and settlement… The funds come in handy for my medical treatment and consultations.

Income policyholder

When I told my family about the insurance settlement, everyone was surprised. I shared my experience with both of you, assisting me to get the settlement on the spot. It is a rare experience and I will not forget it.

Income policyholder

A sincere note to thank Doreen for her prompt follow-up on my air-con problem. She has helped me have peaceful nights. Special thanks to NTUC Income Home Services hotline, who looked for a contractor to solve my problem.

K. T. Chan

Not only was Ram very helpful but I personally felt that he had gone the extra mile to convert a moment of confusion and panic to a moment of ease. He did not stop at just the first call but he guided me throughout my entire journey at ease.

NTUC Income policyholder

Roszliana calmly and efficiently saw to our needs, and rendered sound professional advice to us and the party involved. As we are also insured with NTUC Income, she took us through a detailed, step-by-step instruction of what to do for the next 24 hours, and the different scenarios and options available to us.

NTUC Income policyholder