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We have extended the Income Family Micro-Insurance Scheme (IFMIS) to include COVID-19 benefits until 31 December 2020. The extended coverage provides a cash pay-out of $200 for each day of hospitalisation in a public hospital in Singapore due to COVID-19 for up to 30 days. The claim is payable upon the first day of diagnosis of COVID-19.

We are extending COVID-19 benefits to our beneficiaries to further support lower-income households in Singapore. We understand that families from low-income backgrounds are often the hardest hit when a parent or guardian of young children becomes seriously ill, suffers a permanent disability or dies. As COVID-19 can lead to hospitalisation and loss of income for these families for a prolonged duration, our intention is to be able to support and help them tied over this difficult period financially should the need arise.

The insured person gets a cash payout of $200 per day of hospitalization due to COVID-19, in a public hospital in Singapore, for up to 30 days. The claim is payable upon the first day of diagnosis. The benefits are not claimable if the insured is a suspect case, placed on Leave of Absence (LoA) or Quarantine Order (QO). The COVID-19 benefits have been extended till 31 December 2020.

All insured persons of IFMIS are eligible for the COVID-19 benefits. More specifically, they are:

  • Parent or guardian, who are aged 16 and 65 years old (age at next birthday), of a child or ward studying in a local primary, secondary, specialised school, or pre-university institution and is a recipient of the MOE FAS;
  • Parent or guardian, who are aged 16 and 65 years old (age at next birthday), of a child or ward studying in NTUC First Campus’ My First Skool and has a gross household income that does not exceed $4,500 a month, or a monthly per capita income that is not more than $1,125.

No. Each eligible family can only claim one-time $200 cash per day for up to 30 days of hospitalization due to COVID-19 in a Singapore public hospital. 

Yes, the insured will receive the cash pay-out if hospitalisation due to COVID-19 in a Singapore public hospital begins on or before 31 December 2020. The insured will receive the cash benefit until he/she is discharged from the hospital or up to 30 days from the day of diagnosis, whichever comes first.

No, the insured is not eligible for a claim under such circumstances. To be eligible for the COVID-19 benefits, the insured must be hospitalised in a Singapore public hospital.

Your queries answered.

You can lodge as many claims as required.

Each insured is limited to one claim on his/her life (either death or Total Permanent Disability). Each insured’s family is not allowed more than one claim per calendar year. Any claim submitted subsequent to an approved claim within the same calendar year will be rejected.

Claims proceeds in the event of death will be paid to proper claimants defined in the Insurance Act. Proper claimants can be executor, spouse, parent, child, sibling, nephew or niece of the deceased.

In the event of claims dispute where there is more than one proper claimant, NTUC Income reserves the right to either pay to the first proper claimant who has officially filed the claims or we may in our discretion request for Letters of Administration upon which claims proceeds will be paid to the administrator of the deceased’s estate.

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