Frequently Asked Questions
HomeTeamNS Insurance Scheme and HomeTeamNS Living
General
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Q:If I wish to purchase the HomeTeamNS plans for my spouse and children, is it compulsory for them to have HomeTeamNS memberships?
A:No, it is only compulsory for you (the main insured) to be a HomeTeamNS member.
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Q:Can I purchase both the HomeTeamNS plans (i.e. HomeTeamNS Insurance Scheme and HomeTeamNS Living Policy) for myself?
A:Yes you can, as long as the total sum assured for yourself does not exceed $300,000 for Insurance Scheme and $150,000 for Living Policy.
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Q:If I die overseas, will I be covered?
A:Yes, you will be covered as HomeTeamNS plans offer a 24-hour worldwide insurance cover.
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Q:If I were to change jobs or in between jobs, am I still covered under HomeTeamNS plans?
A:Yes, you are covered. HomeTeamNS plans are exclusively for HomeTeamNS members, your policy will remain in force unless you terminate your HomeTeamNS membership.
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Q:If I terminate my HomeTeamNS membership, will my HomeTeamNS plans be terminated?
A:Yes, your HomeTeamNS plans will be terminated when you terminate your HomeTeamNS membership.
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Q:If I terminate my HomeTeamNS membership or my HomeTeamNS plans, will my spouse and children still be insured under the HomeTeamNS plans?
A:No, your spouse and children will not be covered under the HomeTeamNS plans once you terminate either your HomeTeamNS membership or your HomeTeamNS plans.
Product Coverage
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Q:Is the Hospital Cash Benefit limited to 365 days per lifetime or per policy year and will any claims reduce my total sum assured?
A:The daily Hospital Cash Benefit is payable up to a maximum of 365 days per confinement for hospitalisation in Singapore only.
We will pay you $10 for every $10,000 sum assured for every day you are confined in a hospital. This is provided that each hospital confinement have to be for a minimum period of six consecutive hours before any benefit is payable. This is a separate benefit and does not affect your total sum assured.
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Q:What are the general exclusions for HomeTeamNS Insurance Scheme and HomeTeamNS Living Policy?
A:You can refer to the following table for the information.
Coverage HomeTeamNS Insurance Scheme HomeTeamNS Living Policy Death from all causes Suicide in first year Permanent and total disablement from all causes Self-inflicted injury in first year Permanent and partial disablement due to illness and accident Suicide, self-inflicted injury, war, revolution or any warlike operations, military or naval service, racing on wheels Not applicable Daily hospital benefit Not applicable Strike, riot, civil commotion, war or warlike operation, wilful misuse or under influence of drugs / liquor, suicide, self-inflicted injury, mental disorders, venereal disease, pregnancy / childbirth, infertility, assisted conception or contraceptive operation, claims in first 30 days of cover, congenital anomalies, taking part in dangerous flying or other aerial activities (except passenger on commercial aircraft) 30 critical illnesses Not applicable Self-inflicted injury or illness, misuse of drugs / alcohol, pre-existing medical conditions, AIDS and diagnosis of cancer, coronary artery bypass, heart attack, angioplasty and other invasive treatment for coronary artery within 90 days from commencement of cover. You can refer to your policy contract for more details on the exclusions of the above coverage.
Application & Procedure
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Q:If I am interested to take up HomeTeamNS plans but I am not a HomeTeamNS member, how do I apply for my HomeTeamNS membership?
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Q:Am I required to go for a medical checkup to apply for HomeTeamNS plans?
A:No, you are generally not required to undergo medical checkup when you apply for HomeTeamNS plans. However, if our underwriters require a medical checkup to underwrite your application, we will notify you in writing.
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Q:Are my premium rates guaranteed?
A:No, your premium rates are not guaranteed. The premiums that you pay are based on the sum assured and the insured’s age next birthday. Premium rates will change when the insured enters a higher age band. Income reserves the right to review and change the premium rates from time to time by giving three months written notice to HomeTeamNS and the new premium rates shall apply to all insured.
Product Alteration
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Q:Can my spouse and children’s sum assured be of a higher coverage than mine?
A:No, the sum assured for your spouse and children should not exceed your sum assured unless your sum assured has been reduced by Income due to underwriting reasons.