Legal Tips

Common Clauses in NTUC Income Life Policies

Document Date: April 2012

Here are some Frequently Asked Questions on the topic "Common Terms in Life Policies":

What do the following common terms that are found in life policies issued by NTUC Income mean?

  1. Free-Look Period
  2. Incontestability
  3. Suicide
  4. Grace Period
  5. Non-Payment of Premium

Q1. Free-Look Period
A1.

This term allows a customer a 14 day Free-Look Period to consider if the policy meets his needs. If the customer decides to cancel the policy within the Free-Look Period, the premiums paid, less medical fees and other expenses incurred by NTUC Income, if any, will be refunded. If the policy is posted to the customer, the 14 day Free-Look Period starts seven days after the policy is posted.

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Q2. Incontestability
A2.

This term prevents NTUC Income from contesting or disputing a claim under the policy after one year from the date of issue, date of reinstatement or date of increase in benefit, whichever is latest, of the policy. However, this term will not apply in cases where fraud, non disclosure or non-payment of premiums are involved.

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Q3. Suicide
A3.

If an insured dies as a result of Suicide within one year from the date of issue, date of reinstatement or date of increase in benefit, whichever is latest, of the policy, the policy is void, and we will refund all premiums paid without interest.

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Q4. Grace Period
A4. This term gives a policyholder a Grace Period of 30 days after the premium due date to pay the premiums. The policy continues during the Grace Period and if we pay any benefit during the Grace Period, we will deduct the unpaid premiums from the benefits.

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Q5. Non-Payment of Premium
A5.

If premiums are not paid after the Grace Period of 30 days and:

  1. if the cash value of the policy exceeds the amount of unpaid premiums, we will advance the premiums to the policyholder so that the policy can continue. We treat this as a loan (called Automatic Premium Loan) and interest is charged. The policy will continue so long as the amount of loan and interest is not more than the cash value of the policy;

  2. if the policy has no cash value or the cash value is less than the amount of unpaid premium, the policy will cease.

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