General Insurance

Travel Insurance — Product Summary

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  • Please note that any claim(s) arising from any event(s) including riot, strike or civil commotion, health threatening situations, natural disasters that were publicised by the mass media or through travel advisory issued by any authorities will not be covered unless the travel insurance was applied prior to such date of publication or advisory.
Wherever your travels take you,
NTUC Income will be there for you. That is the Income difference.

When you are planning for a vacation or a business trip, the last thing you want is to worry about the unexpected that may ruin your trip. That is why at NTUC Income, we are always thinking of ways to help you plan one step ahead to give you comprehensive travel insurance coverage so you and your loved ones can have peace of mind when you travel.

Our travel insurance plan takes care of you and your family in the event of an accident or emergency, so you can focus on chairing that important meeting or having the time of your life on your holiday. Whether you are travelling for business or pleasure, we have got you covered with the ideal travel insurance plan.


You will be covered for:

  • Travel delay1 not caused by you (including natural disasters)
  • Medical expenses incurred during your trip
  • Trip disruption when you or your travelling companion fall ill or get injured while overseas
  • Trip cancellation (including insolvency of travel agencies)
  • Loss of money and personal belongings while overseas
  • Additional expenses2 incurred for postponement of your trip
  • Activities3 for leisure purposes such as scuba diving, snow-skiing, water rafting and motorcycling
  • Automatic extension4 of cover if you get delayed overseas due to unforeseen circumstances.
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1 We will pay you for travel delay if the public transport you are scheduled to travel in during your trip is delayed for more than six hours in a row and is not caused by you.

2 We will pay you for administrative fees charged by travel agent, tour operator, transport or accommodation providers, additional economy-class transport expenses and additional accommodation expenses of a standard room when you postpone your trip.

3 This policy does not cover claims for loss or liability directly or indirectly caused by or arising from extreme sports which involve speed, height, danger, a high level of physical exertion, highly specialised gear or spectacular stunts, whether they are played competitively or non-competitively, in a team or individually. Please refer to the policy contract for the exclusions on dangerous activities or sports.

4 Your coverage period will automatically be extended at no extra cost for the first 14 days if you are
   - unable to return before the policy expires due to the delay of the public transport that you are
     travelling in, and the delay is not caused by you, or;
   - hospitalised or quarantined overseas as advised by a medical practitioner.

This is for general information only. You can find the usual terms and conditions of this plan at

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact NTUC Income or visit the GIA/LIA or SDIC websites ( or or

Information is correct as of 10 January 2014

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