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Claim Story

Brain Tumour
 

Claim Service Centre         Filing Claim on : Life & Health Motor General
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Document Date: 02-July-1996

When our representative approached Mr Ng for insurance policy, he was convinced and bought a Foundation policy for his 6 years old son. Our representative explained to Mr Ng the importance of getting covered for unforseen circumstances. Starting an insurance policy at a young age would also mean lesser premium. Aware of this fact, Mr Ng immediately bought a Foundation policy with sum assured of $65,000 for his son who was still in the kindergarten class.

All was well until about one and half year after policy inception, Mr Ng sent his son to consult their family doctor for fever and vomitting. His son was prescribed with some medicine and was advised to have a good rest. However, his condition deteriorated and a month later was admitted to hospital. After a thorough examination, the doctor at SGH diagnosed him of third ventricle pilocytic astrocytoma (brain tumour). Mr Ng was informed that his son had lost his eyesight as the tumour has affected his eye nerves.

Soon Mr Ng has great financial difficulties to meet up with the high hospital bills. Fortunately, our caring representative came to know of his plight. Our representative immediately called Mr Ng and comforted him that he had bought a policy that covered his son against permanent and total disability. Our representative helped him to submit a permanent and total disability claim with Income. The relevant reports were obtained and payment of permanent & total disablity was admitted without delay.

Mr Ng was very happy to receive the first instalment payment (10 percent of SA) of his claim. He could use this insurance proceeds to help out in his payment of medical bills.

Currently, his son is in the school of the visually handicaped to learn skills training such as daily living activities, mobility, braille, language and vocational. Mr Ng will continue to receive instalment payments from Income for 4 years. At the end of the fourth year, the balance amount will be admitted. Though his son's eye sight can never be cured but at least he was able to continue to provide his son with proper education and care that he needs financially using the insurance proceeds.

 
 

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