Reporting Centres

24-hour Hotline: 6788 6616

From 1 January 2010, you are advised to report all motor accidents at any of our appointed Accident Reporting Centres (ARCs). Please report the accident with the accident vehicle within 24 hours or the next business day, whichever is earliest.

You are require to file an accident report even if you decided not to make any claim. If you have taken some digital photographs of the accident, please inform the staff at the reporting centre. They will upload and send the images to us.

The vehicle assessor at the ARC will assess the damages of your vehicle and takes photographs of the damages.

If the accident occurred after operating hours and your vehicle is immobilised, you may contact our 24-hour hotline 6788 6616 for towing assistance. Our appointed tow truck operator will tow the vehicle to the respective ARCs for safe keeping. You are advise to file the report at the same ARC on the next business day.

Please refer to the list of ARCs and their respective operating hours.

From 1 June 2008, the General Insurance Association of Singapore advises all policyholders against late reporting or failing to report the accident. Breaching this policy condition will result in a further 10% No Claim Discount (NCD) reduction. In addition, the policyholder's claim, may be prejudiced, if any.

North Zone

AMK Autopoint
Blk 10 Ang Mo Kio Industrial Park 2 A #01-22 Ang Mo Kio Autopoint Singapore 568047 Tel: 6484 7928	Mon to Fri: 9.00am to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays
Chew Goon Motor
Blk 10 Ang Mo Kio Ind Park 2 Ave 5 #01-15, 16 & 17 AMK Autopoint Singapore 568047 Tel: 6484 1626	Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays
Cheng Hoe Pte Ltd
Blk 1019 Yishun Industrial Park A #01-374/ 382 Singapore 768761 Tel: 6755 6142	Mon to Sat: 9am to 6.00pm Closed on Sundays and Public Holidays
10 Ang Mo Kio Ind Park 2A #01-04 Singapore 568047 Tel: 6481 2001	Mon to Fri: 9.00am to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays
38 Woodlands Ind Park E1 #05-04 Singapore 757700 Tel: 6765 6142	Mon to Fri: 9.00am to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays
City Auto Pte Ltd
Blk 8 Sin Ming Road #01-58 to 66 Sin Ming Industrial Estate Singapore 575643 Tel : 6452 0850	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays
C.Y.S. Automobile Services Pte Ltd
38 Woodlands Industrial Park East 1 #07-17 Admiralty Industrial Park Singapore 757700 Tel : 6219 2098	Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays
Falcon Air Auto Services
176 Sin Ming Drive #01-06 Singapore 575721 Tel: 6458 0880	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays
FT Fast Track (Motorcycle)
Blk 1 Kaki Bukit Ave 6 #02-43 Autobay @ Kaki Bukit Singapore 417883 Tel: 6749 1002, 6749 3447	Mon to Sat: 9.00am to 7.00pm Closed on Sundays and Public Holidays
K Kim Hin Auto Pte Ltd
Blk 34 Sin Ming Drive #01-114 Singapore 575708 Tel: 6452 7018	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 1.00pm Closed on Sundays and Public Holidays
Lim Tan Motor
Blk 176 Sin Ming Drive #03-09 Sin Ming Autocare Singapore 575721 Tel: 6452 0893	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays
S & H Motor
Blk 11 #01-83 Sin Ming Road Sin Ming Industrial Estate Singapore 575655 Tel: 6453 4730	Mon to Fri: 9.00am to 5.00pm Sat: 9am to 1.00pm Closed on Sundays and Public Holidays
Sin Ming Autocare BFG Pte Ltd
176 Sin Ming Drive #02-05 Sin Ming Autocare Complex Singapore 575721 Tel: 6455 0600	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 3.00pm Closed on Sundays and Public Holidays
SMRT Automotive Services Pte Ltd
60 Woodlands Industrial Park E4 Singapore 757705 Tel: 6866 2667	Mon to Fri: 8.00am to 5.00pm Sat: 8.00am to 12.00pm Closed on Sundays and Public Holidays
Su Brothers’ Motor Workshop
Blk 5034 #01-341/3 Ang Mo Kio Ind Park 2 Singapore 569537 Tel: 6482 4355	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays

Central Zone

Idac Sin Ming Drive
385 Sin Ming Drive Singapore 575718 Tel: 6455 5358	Mon to Sun: 8.30am to 5.30pm (including Public Holidays)
Idac Sin Ming
302 Sin Ming Road Singapore 575627 Tel: 6555 6888	Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays

East Zone

Idac Bedok North
Block 3012 Bedok Industrial Park E #01-2072 Bedok North Avenue 4 Singapore 489978 Tel: 6555 6333	Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays
Idac Kaki Bukit
23 Kaki Bukit Ave 4 Singapore 415933 Tel: 6741 6697	Mon to Sun: 8.30am to 5.30pm (including Public Holidays)
Idac Paya Ubi (National Assessment Centre Services)
51 Ubi Avenue 1 #01-25 Paya Ubi Industrial Park Singapore 408933 Tel: 6841 0055	Mon to Sat: 8.30am to 6.00pm Closed on Sundays and Public Holidays
A S Phoon Pte Ltd (Motorcycle)
Blk 3007 Ubi road 1 #01-432, 436 Singapore 408701 Tel: 6744 0770 Email: enquiry@asphoon.com	Mon to Fri: 10.00am to 6.00pm Sat 10.00am to 12.00pm Closed on Sundays and Public Holidays
Autolution Industrial Pte Ltd (Only for Nissan Vehicle)
19 Ubi Road 4 Singapore 408623 Tel: 6490 9669	Mon to Sat: 8.15am to 5.00pm Closed on Sundays and Public Holidays
Autoplus Pte Ltd
No 5 Kim Chuan Lane Singapore 537070 Tel : 6487 2727 Hot-line : 1800-4877272	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.30pm Closed on Sundays and Public Holidays
Ban Hock Hin Co Pte Ltd (Motorcycle)
6 Defu Lane 4 Singapore 539410 Tel: 6281 6520	Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays
De Xing Motor Pte Ltd (Motorcycle)
Blk 3006 Ubi Road 1 #01-356 Singapore 408700 Tel: 6746 8582 Email: dxmotor@singnet.com.sg	Mon to Sat: 9.00am to 6.30pm Closed on Sundays and Public Holidays
Defu (BFG) Pte Ltd
Blk 14 Defu Lane 10 #01-410/412 Singapore 539195 Tel: 6286 3639	Mon to Sat: 8.30am to 5.30pm Closed on Sundays and Public Holidays
ETHOZ Automotive Solutions Ltd
22 Tampines Street 92 Singapore 528876 Tel : 6654 7777	Mon to Fri : 8.30am to 6.00pm Sat : 8.30am to 12.30pm Closed on Sundays and Public Holidays
Falcon Air Auto Services
Blk 9006 #01-200 Tampines St 93 Singapore 528840 Tel: 6789 7997	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays
Joo Hak Kee Motor
Blk 3007 #01-406 Ubi Road 1 Singapore 408701 Tel: 6743 1913 / 6741 4368	Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays
Kan Fook Sing Motor Workshop
61 Defu Lane 12 Singapore 539147 Tel: 6747 9560	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays
1 Kaki Bukit Ave 6 #01-108 Autobay @ Kaki Bukit Singapore 417883 Tel: 6743 5344	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays
Kang Car Repairers
No. 1 Kaki Bukit Ave 6 #02-06, AutoBay @Kaki Bukit Singapore 417883 Tel: 6747 7636/6747 3005 Fax: 6748 5071 Email: kangcar@singnet.com.sg	Mon to Sat: 9.00am to 6.30pm Closed on Sundays and Public Holidays
Lee Sheng Auto Pte Ltd
l Kaki Bukit Ave 6 Blk C, #01-60/58/36 Singapore 417883 Tel: 6747 7397	Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays
SME Motor Pte Ltd
1 Kaki Bukit Ave 6 #02-17 Auto Bay @ Kaki Bukit Singapore 417883 Tel: 6747 6106	Mon to Fri : 9.00am to 5.00pm Saturday : 9.00am to 3.00pm Closed on Sundays and Public Holidays
Tan Lim Motor
51 Defu Lane 10 Singapore 539216 Tel: 6858 5151	Mon to Fri: 8.45am to 5.45pm Sat: 8.45am to 4.00pm Closed on Sundays and Public Holidays
Ubi AutoCentre Pte Ltd
Blk 3023A Ubi Road 1 #01-61 Singapore 408717 Tel : 6742 2988	Mon to Fri:9.00am to 6.00pm Sat: 9.00am to 1.00pm Closed on Sundays and Public Holidays
Yew Hock Motor
1 Kaki Bukit Avenue 6 #01-92 AutoBay @ Kaki Bukit Singapore 417883 Tel: 6747 2384	Mon to Fri: 9.00am to 6.00pm Closed on Saturdays,Sundays and Public Holidays

West Zone

Idac Bukit Batok
511 Bukit Batok Street 23 Singapore 659545 Tel: 6560 3312	Mon to Sun: 8.30am to 5.30pm (including Public Holidays)
A S Phoon Pte Ltd (Motorcycle)
Blk 36 Toh Guan Road East #01-35 Enterprise Hub Singapore 608580 Tel: 6515 0770 Email: enquiry@asphoon.com	Mon to Fri :10.00am to 6.00pm Sat: 10.00am to 12.00pm Closed on Sundays and Public Holidays
Autolution Industrial Pte Ltd (Only for Nissan Vehicle)
1 Sixth Lok Yang Road Singapore 628099 Tel: 6262 2212	Mon to Sat: 8.15am to 5.00pm Closed on Sundays and Public Holidays
Charn’s Customcraft
Blk 1010 #01-105 Bukit Merah Lane 3 Singapore 159724 Tel: 6271 7054 / 9889 5073	Mon to Fri:8.30am to 5.30pm Sat: 8.30am to 2.30pm Closed on Sundays and Public Holidays
ETHOZ Automotive Solutions Ltd
30 Bukit Batok Crescent Singapore 658075 Tel : 6654 7777	Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays
50 Gul Crescent Singapore 629543 Tel : 6654 7777	Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays
Falcon Air Auto Services
No. 8 Pandan Loop Singapore 128226 (JTC Industrial Est. Blk K) Tel: 6779 5665	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays
Mova Automotive
Blk 1008 Bukit Merah Lane 3 #01-04, 06, 08 Singapore 159722 Tel: 6476 3333/6272 3892	Mon to Fri: 8.30am to 6.30pm Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays
Idac Commonwealth
One Commonwealth Lane #01-24 One Commonwealth Singapore 149544 Tel: 65556111	Mon to Fri: 8.00 am to 6.00pm Sat: 8.00 am to 5.00pm Closed on Sundays and Public Holidays
STAR Automotive
249 Jalan Boon Lay Singapore 619523 Tel: 65153011	Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays
Tabernacle (Auto) Services Pte Ltd
41 Kian Teck Drive Singapore 628855 Tel : 6268 5026	Mon to Sat: 9.00am to 5.30pm Closed on Sundays and Public Holidays
Yew Tee Automobile Tech Pte Ltd
Block 6 Woodlands Road Unit 399-F Yew Tee Industrial Estate Singapore 678006 Tel: 6765 3373	Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 3.00pm Closed on Sundays and Public Holidays

Distributor's Reporting Centres

Policyholders insured under Premium Plans and whose vehicles are still within warranty period, can report to the distributor's reporting centres.

Komoco Motor Pte Ltd (for Hyundai cars only)
253 Alexandra Road #01-01 Singapore 159936 Tel: 6473 5588	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays
330 Ubi Road 3 Singapore 408650 Tel: 6844 8080	Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays