Reporting Centres
24-hour Hotline: 6788 6616
From 1 January 2010, you are advised to report all motor accidents at any of our appointed Accident Reporting Centres (ARCs). Please report the accident with the accident vehicle within 24 hours or the next business day, whichever is earliest.
You are require to file an accident report even if you decided not to make any claim. If you have taken some digital photographs of the accident, please inform the staff at the reporting centre. They will upload and send the images to us.
The vehicle assessor at the ARC will assess the damages of your vehicle and takes photographs of the damages.
If the accident occurred after operating hours and your vehicle is immobilised, you may contact our 24-hour hotline 6788 6616 for towing assistance. Our appointed tow truck operator will tow the vehicle to the respective ARCs for safe keeping. You are advise to file the report at the same ARC on the next business day.
Please refer to the list of ARCs and their respective operating hours.
From 1 June 2008, the General Insurance Association of Singapore advises all policyholders against late reporting or failing to report the accident. Breaching this policy condition will result in a further 10% No Claim Discount (NCD) reduction. In addition, the policyholder's claim, may be prejudiced, if any.
North Zone
AMK Autopoint |
|
| Blk 10 Ang Mo Kio Industrial Park 2 A #01-22 Ang Mo Kio Autopoint Singapore 568047 Tel: 6484 7928 |
Mon to Fri: 9.00am
to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays |
Chew Goon Motor |
|
| Blk 10 Ang Mo Kio Ind Park 2 Ave 5 #01-15, 16 & 17 AMK Autopoint Singapore 568047 Tel: 6484 1626 |
Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays |
Cheng Hoe Pte Ltd |
|
| Blk 1019 Yishun Industrial Park A #01-374/ 382 Singapore 768761 Tel: 6755 6142 |
Mon to Sat: 9am to 6.00pm Closed on Sundays and Public Holidays |
| 10 Ang Mo Kio Ind Park 2A #01-04 Singapore 568047 Tel: 6481 2001 |
Mon to Fri: 9.00am to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays |
| 38 Woodlands Ind Park E1 #05-04 Singapore 757700 Tel: 6765 6142 |
Mon to Fri: 9.00am to 5.00pm Sat: 9.00am to 12.00pm Closed on Sundays and Public Holidays |
City Auto Pte Ltd |
|
| Blk 8 Sin Ming Road #01-58 to 66 Sin Ming Industrial Estate Singapore 575643 Tel : 6452 0850 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays |
C.Y.S. Automobile Services Pte Ltd |
|
| 38 Woodlands Industrial Park East 1 #07-17 Admiralty Industrial Park Singapore 757700 Tel : 6219 2098 |
Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays |
Falcon Air Auto Services |
|
| 176 Sin Ming Drive #01-06 Singapore 575721 Tel: 6458 0880 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays |
FT Fast Track (Motorcycle) |
|
| Blk 1 Kaki Bukit Ave 6 #02-43 Autobay @ Kaki Bukit Singapore 417883 Tel: 6749 1002, 6749 3447 |
Mon to Sat: 9.00am to 7.00pm Closed on Sundays and Public Holidays |
K Kim Hin Auto Pte Ltd |
|
| Blk 34 Sin Ming Drive #01-114 Singapore 575708 Tel: 6452 7018 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 1.00pm Closed on Sundays and Public Holidays |
Lim Tan Motor |
|
| Blk 176 Sin Ming Drive #03-09 Sin Ming Autocare Singapore 575721 Tel: 6452 0893 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays |
S & H Motor |
|
| Blk 11 #01-83 Sin Ming Road Sin Ming Industrial Estate Singapore 575655 Tel: 6453 4730 |
Mon to Fri: 9.00am to 5.00pm Sat: 9am to 1.00pm Closed on Sundays and Public Holidays |
Sin Ming Autocare BFG Pte Ltd |
|
| 176 Sin Ming Drive #02-05 Sin Ming Autocare Complex Singapore 575721 Tel: 6455 0600 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 3.00pm Closed on Sundays and Public Holidays |
SMRT Automotive Services Pte Ltd |
|
| 60 Woodlands Industrial Park E4 Singapore 757705 Tel: 6866 2667 |
Mon to Fri: 8.00am to 5.00pm Sat: 8.00am to 12.00pm Closed on Sundays and Public Holidays |
Su Brothers’ Motor Workshop |
|
| Blk 5034 #01-341/3 Ang Mo Kio Ind Park 2 Singapore 569537 Tel: 6482 4355 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays |
Central Zone
Idac Sin Ming Drive |
|
| 385 Sin Ming Drive Singapore 575718 Tel: 6455 5358 |
Mon to Sun: 8.30am to 5.30pm (including Public Holidays) |
Idac Sin Ming |
|
| 302 Sin Ming Road Singapore 575627 Tel: 6555 6888 |
Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays |
East Zone
Idac Bedok North |
|
| Block 3012 Bedok Industrial Park E #01-2072 Bedok North Avenue 4 Singapore 489978 Tel: 6555 6333 |
Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays |
Idac Kaki Bukit |
|
| 23 Kaki Bukit Ave 4 Singapore 415933 Tel: 6741 6697 |
Mon to Sun: 8.30am to 5.30pm (including Public Holidays) |
Idac Paya Ubi (National Assessment Centre Services) |
|
| 51 Ubi Avenue 1 #01-25 Paya Ubi Industrial Park Singapore 408933 Tel: 6841 0055 |
Mon to Sat: 8.30am to 6.00pm Closed on Sundays and Public Holidays |
A S Phoon Pte Ltd (Motorcycle) |
|
| Blk 3007 Ubi road 1 #01-432, 436 Singapore 408701 Tel: 6744 0770 Email: enquiry@asphoon.com |
Mon to Fri: 10.00am to 6.00pm Sat 10.00am to 12.00pm Closed on Sundays and Public Holidays |
Autolution Industrial Pte Ltd (Only for Nissan Vehicle) |
|
| 19 Ubi Road 4 Singapore 408623 Tel: 6490 9669 |
Mon to Sat: 8.15am to 5.00pm Closed on Sundays and Public Holidays |
Autoplus Pte Ltd |
|
| No 5 Kim Chuan Lane Singapore 537070 Tel : 6487 2727 Hot-line : 1800-4877272 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.30pm Closed on Sundays and Public Holidays |
Ban Hock Hin Co Pte Ltd (Motorcycle) |
|
| 6 Defu Lane 4 Singapore 539410 Tel: 6281 6520 |
Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays |
De Xing Motor Pte Ltd (Motorcycle) |
|
| Blk 3006 Ubi Road 1 #01-356 Singapore 408700 Tel: 6746 8582 Email: dxmotor@singnet.com.sg |
Mon to Sat: 9.00am to 6.30pm Closed on Sundays and Public Holidays |
Defu (BFG) Pte Ltd |
|
| Blk 14 Defu Lane 10 #01-410/412 Singapore 539195 Tel: 6286 3639 |
Mon to Sat: 8.30am to 5.30pm Closed on Sundays and Public Holidays |
ETHOZ Automotive Solutions Ltd |
|
| 22 Tampines Street 92 Singapore 528876 Tel : 6654 7777 |
Mon
to Fri : 8.30am to 6.00pm Sat : 8.30am to 12.30pm Closed on Sundays and Public Holidays |
Falcon Air Auto Services |
|
| Blk 9006 #01-200 Tampines St 93 Singapore 528840 Tel: 6789 7997 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays |
Joo Hak Kee Motor |
|
| Blk 3007 #01-406 Ubi Road 1 Singapore 408701 Tel: 6743 1913 / 6741 4368 |
Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays |
Kan Fook Sing Motor Workshop |
|
| 61 Defu Lane 12 Singapore 539147 Tel: 6747 9560 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays |
| 1 Kaki Bukit Ave 6 #01-108 Autobay @ Kaki Bukit Singapore 417883 Tel: 6743 5344 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 5.00pm Closed on Sundays and Public Holidays |
Kang Car Repairers |
|
| No. 1 Kaki Bukit Ave 6 #02-06, AutoBay @Kaki Bukit Singapore 417883 Tel: 6747 7636/6747 3005 Fax: 6748 5071 Email: kangcar@singnet.com.sg |
Mon to Sat: 9.00am to 6.30pm Closed on Sundays and Public Holidays |
Lee Sheng Auto Pte Ltd |
|
| l Kaki Bukit Ave 6 Blk C, #01-60/58/36 Singapore 417883 Tel: 6747 7397 |
Mon to Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays |
SME Motor Pte Ltd |
|
| 1 Kaki Bukit Ave 6 #02-17 Auto Bay @ Kaki Bukit Singapore 417883 Tel: 6747 6106 |
Mon to Fri : 9.00am to 5.00pm Saturday : 9.00am to 3.00pm Closed on Sundays and Public Holidays |
Tan Lim Motor |
|
| 51 Defu Lane 10 Singapore 539216 Tel: 6858 5151 |
Mon to Fri: 8.45am to 5.45pm Sat: 8.45am to 4.00pm Closed on Sundays and Public Holidays |
Ubi AutoCentre Pte Ltd |
|
| Blk 3023A Ubi Road 1 #01-61 Singapore 408717 Tel : 6742 2988 |
Mon to Fri:9.00am to 6.00pm Sat: 9.00am to 1.00pm Closed on Sundays and Public Holidays |
Yew Hock Motor |
|
| 1 Kaki Bukit Avenue 6 #01-92 AutoBay @ Kaki Bukit Singapore 417883 Tel: 6747 2384 |
Mon to Fri: 9.00am to 6.00pm Closed on Saturdays,Sundays and Public Holidays |
West Zone
Idac Bukit Batok |
|
| 511 Bukit Batok Street 23 Singapore 659545 Tel: 6560 3312 |
Mon to Sun: 8.30am to 5.30pm (including Public Holidays) |
A S Phoon Pte Ltd (Motorcycle) |
|
| Blk 36 Toh Guan Road East #01-35 Enterprise Hub Singapore 608580 Tel: 6515 0770 Email: enquiry@asphoon.com |
Mon to Fri :10.00am to 6.00pm Sat: 10.00am to 12.00pm Closed on Sundays and Public Holidays |
Autolution Industrial Pte Ltd (Only for Nissan Vehicle) |
|
| 1 Sixth Lok Yang Road Singapore 628099 Tel: 6262 2212 |
Mon to Sat: 8.15am to 5.00pm Closed on Sundays and Public Holidays |
Charn’s Customcraft |
|
| Blk 1010 #01-105 Bukit Merah Lane 3 Singapore 159724 Tel: 6271 7054 / 9889 5073 |
Mon to Fri:8.30am to 5.30pm Sat: 8.30am to 2.30pm Closed on Sundays and Public Holidays |
ETHOZ Automotive Solutions Ltd |
|
| 30 Bukit Batok Crescent Singapore 658075 Tel : 6654 7777 |
Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays |
| 50 Gul Crescent Singapore 629543 Tel : 6654 7777 |
Mon to Fri: 8.30am to 6.00pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays |
Falcon Air Auto Services |
|
| No. 8 Pandan Loop Singapore 128226 (JTC Industrial Est. Blk K) Tel: 6779 5665 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 1.00pm Closed on Sundays and Public Holidays |
Mova Automotive |
|
| Blk 1008 Bukit Merah Lane 3 #01-04, 06, 08 Singapore 159722 Tel: 6476 3333/6272 3892 |
Mon to Fri: 8.30am to 6.30pm Sat: 9.00am to 6.00pm Closed on Sundays and Public Holidays |
Idac Commonwealth |
|
| One Commonwealth Lane #01-24 One Commonwealth Singapore 149544 Tel: 65556111 |
Mon to Fri: 8.00 am to 6.00pm Sat: 8.00 am to 5.00pm Closed on Sundays and Public Holidays |
STAR Automotive |
|
| 249 Jalan Boon Lay Singapore 619523 Tel: 65153011 |
Mon to Fri: 8.00am to 6.00pm Sat: 8.00am to 5.00pm Closed on Sundays and Public Holidays |
Tabernacle (Auto) Services Pte Ltd |
|
| 41 Kian Teck Drive Singapore 628855 Tel : 6268 5026 |
Mon to Sat: 9.00am to 5.30pm Closed on Sundays and Public Holidays |
Yew Tee Automobile Tech Pte Ltd |
|
| Block 6 Woodlands Road Unit 399-F Yew Tee Industrial Estate Singapore 678006 Tel: 6765 3373 |
Mon to Fri: 9.00am to 6.00pm Sat: 9.00am to 3.00pm Closed on Sundays and Public Holidays |
Distributor's Reporting Centres
Policyholders insured under Premium Plans and whose vehicles are still within warranty period, can report to the distributor's reporting centres.
Komoco Motor Pte Ltd (for Hyundai cars only) |
|
|
253 Alexandra Road #01-01 Singapore 159936 Tel: 6473 5588 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays |
| 330 Ubi Road 3 Singapore 408650 Tel: 6844 8080 |
Mon to Fri: 8.30am to 5.30pm Sat: 8.30am to 12.30pm Closed on Sundays and Public Holidays |
| Call 6788 6616 | Email csquery@income.com.sg | |||
| Visit Branch/Business Centre | Contact Insurance Adviser |
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