Surrenders/Maturity/Instalment Payments(Anticipation Policy))

Surrenders of Policies

For surrenders done at Branches or Main Office, please bring:

1. NRIC/Passport for identification
2. Name of Bank/Branch/Bank account number for GIRO credit

You will be required to sign on a form indicating that you have understood the alternative options and disadvantages of surrendering your policy. This form helps you to make a more informed decision before terminating your policy.

• For traditional policies, the form is: What you should know about Early Surrender of your Insurance Policy


• For unit linked policies, the form is: Early Full/Partial Withdrawal of your ILPs.

If you are surrendering a traditional life policy, you will also be required to sign on a Surrender Discharge Voucher indicating the cash value of your policy.

Maturity Claims

You will be informed (by mail) of the estimated gross maturity value about 3 weeks before the maturity date. The maturity value shall be paid on or before the maturity date.

Instalment Payments (Anticipation Policy)

You will be informed about 3 weeks before the instalment due date and given an option to take out the instalment amount or to deposit it with Income at the prevailing interest rate. The instalment shall be paid on or before the instalment due date.