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Hotlines E-Mail Fax SMS WebChat VOIP
Hotlines E-Mail Fax SMS WebChat VOIP

With effect from 1 June 2014,  our hotlines operating hours will be as follows :
Monday – Friday : 8.30am-8.30pm
Saturday, Sunday & Public Holiday : Closed

Hotlines For Product Purchase & Enquiry
Product Hotline (Motor Insurance) 98INCOME / 6788 1333
For motor insurance purchase, quotation and sales enquiry.
Product Hotline (Travel Insurance) 96INCOME / 6788 1222
For travel insurance activation, purchase and sales enquiry.
Product Hotline (General Insurance) 62INCOME / 6788 1111

For purchase, quotation and sales enquiry of Foreign Maid Insurance, Home Insurance, Personal Accident, Personal Accident Infectious Diseases Plan, Overseas Student Plan, Golfer's Insurance.

Product Hotline (Group & Health Insurance) 6788 3113
For purchase, quotation and sales enquiry of all group & health insurance products. Mouseover to see examples
Product Hotline (Life Insurance) 6788 5515
For purchase, quotation and sales enquiry of all life insurance, savings and investment products. Mouseover to see examples
产品热线 (普通险) 62INCOME / 6788 1111
Talian Bahasa Melayu (Insurans Umum) 62INCOME / 6788 1111
Petikan, Pembelian dan Pertanyaan: Insurans Umum.
Hotlines For Policyholders
Motor/Travel/General Insurance Policies and Claims 6788 6616
Types of Enquiries: Checking No Claim Discount, Renewals, Motor Accidents, Personal Accident Claims.
Health Insurance Policies and Claims 6332 1133
Types of Enquiries: Enquiries on Dependent Protection Scheme, IncomeShield, Enhanced IncomeShield, IncomeShield M Plans, ElderShield, PrimeShield, Managed Healthcare Scheme, LUV, AA Life Protector Plus, AA Life Protector, SAFRA Essential Term, SAFRA Living Care, HomeTeamNS Insurance Scheme, HomeTeamNS Living Policy, Plus! Term Life Insurance, Corporatised Entities Group Insurance Scheme, Co-Pay Assist Plan, IDAPE Scheme.
IncomeShield Claims 6789 6886
Type of enquires :  Request for Letter of Guarantee (LOG) , Claim procedures and status
Life Insurance Policies and Claims 6788 1122
Types of Enquiries: Premium Status, Policy Status, Policy Loan Availability, Surrenders, Death and Total and Permanent Disability Claims, etc.
Mouseover to see examples
Referral Services 6788 8788
Type of Enquiries: Domestic Cleaning, Healthscreening, Home Services and Existing Loans
Orange Force 6789 5000
For on-site accident assistance only
General Hotline 63INCOME / 6788 1777
For all general enquiries
中文热线 6788 8288

Talian Bahasa Melayu 6788 8488
Pelbagai Jenis Pertanyaan: Kedudukan Premium, Kedudukan Polisi, Wang Pinjaman Dari Polisi yang Sedia Ada, Penyerahan Polisi dan Tuntutan Faedah Kematian dan Kehilangan Upaya Kekal

Sila hubungi kami pada waktu pejabat Isnin hingga Jumaat, 9pagi hingga 6petang. Dan Sabtu 9pagi hingga 1 tengahari.

If you like to contact our insurance advisers, please click here.

Call 63INCOME / 6788 1777 Email
Visit Branch/Client Advisory Centre Contact Insurance Adviser


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75 Bras Basah Road
NTUC Income Centre
Singapore 189557

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