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Just call Service Hotline - 6788 8788 for instant activation of service.
Definition of Vehicle Breakdown Service
This is a service to attend:-
- tow a vehicle to the workshop
- simple repairs on the spot eg. battery and tyre change
This is a chargeable service at preferential prices.
For accident towing and reporting, please contact 6788 6616.
With our Vehicle Breakdown Service, you are assured of prompt, friendly & reliable service 24 hours a day, 7 days a week, 365 days of the year.
| Types of Services |
Rates * |
| 1) Towing for Passengers Cars/Motocycles |
$40 |
| 2) Towing for Light Goods Vehicles |
$40 |
| 3) Jump Start/Battery Change/Tyre Change |
$30 |
| 4) Towing from multi-storey / basement carparks |
$55 |
| * The above rate is subject to prevailing Goods and Services Tax, and does not include use of replacement tyres, batteries, spare parts or any other materials, which will be charged separately. Towing from Causeway/2nd Link, Accident tow, Flatbed will be subjected to additional charges.
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Do's and don'ts for customers
- ensure roadside safety to yourself, other motorists and your vehicle
- do
not activate more than one service provider
- for subsequent enquiry, please quote
the job number
- driver is liable for service charges for multiple activations
What are the important information from our customer service officer to customers?
- provide estimate time of tow truck arrival
- service provider - name and contact number
- job number for reference
- pricing
- advise safety measures
- differentiate between accident towing and vehicle breakdown service
Feedback
"That Sunday morning, I totally could not start the car at all. I tried all means to look for a company to provide checking and changing of the car battery. Found and called NTUC Income for help.
The service provider responded very promptly. Steven explained and showed me what was wrong with the car and I must say that I had learnt from him. He cautioned me of future possible problems and advised me accordingly. Please keep up the good work!!
Overall I am impressed with the service that Income breakdown services had provided. You can be assured that I would highly recommend this service."
- Ann Teo
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